I have been taking family and friends to the Cafe for years. Got to the Cafe excited to have a bit to eat on my Birthday with my 2 year old and 5 year old and my mum who had travelled from Tasmania. 2:10pm a little late for lunch but super hungry after doctor visits for the kids. To be very rudely told that Lunch had finished at 2. I shrugged it off and said to my mum oh sorry I thought the Cafe closed at 3pm. The waitress rudely turned around practically yelled saying the kitchen is closed. VERY BAD HOSPITALITY. So sad. I'm never going back. Service has been getting worse and worse everytime I go there... Every one looked miserable in there which just shows that we weren't the only ones getting this lovely attitude... FYI I would have been happy with a coffee and slice of cake.

In reply to your comment: Umm... just look through your reviews. Clearly you have a problem with rude staff. Yes I was upset that Lunch was finished, who wouldn't be after a long day, but that is not what made me angry it was the way your staff member spoke to me and my family that day. Not once did she mention that the deep fryer was still on she just raised her voice and very bluntly and arrogantly said that the kitchen closed at 2pm the Cafe closes at 3 pm. She then stormed off to the kitchen. I should have just walked out and not gave your business one cent, but I had promised the kids an ice cream. Hence why I went back in for the ice creams. I did not throw the ice creams at the counter, but yes, I hastily put them down after the rude attitude she showed me. And sorry, maybe she didn't 'practically yell' at me, but she did raise her voice and tone the second time she spoke to me. I have worked in hospitality and know that there is a right and a wrong way to talk to customers. If customers are going to dine at your cafe they should be prepared for rude service. Great food, just rude staff... Full Stop.