The Coffee was great even bought a bag of beans but man the girl working at the counter and making coffee- she was hands down the perfect example of what you shouldn’t do in customer service.
Looked like she hated her job to start with then responding with one word answers while ignoring us and continuing to make coffee. I ask for prices for the bag of beans she reluctantly says “the prices are on the bags” but the tone of her voice suggested that I should have known where the prices are.
She single-handedly ruined our experience with this cafe. Have not experienced anything like this ever in Australia. Maybe she was having a bad day but that doesn’t mean she needs to ruin other peoples day too! However, the other girl there was lovely and was friendly to all customers. I’m not surprised but this feedback has already been mentioned in...
Read moreA very disappointing visit.
Having seen their roasts online And being in the general area with other coffee roasters - this place does not seem to fit the profile of a ‘dedicated coffee consumer’ perspective. I was told i ‘missed out’ on their filter batch brew. It was 10am in the morning.
While I’m sure their beans are delicious- the coffee i was served was no better than one served at the local 7 Eleven. It was waaaay too hot and burnt the milk.
Its a shame because they have great reviews, but maybe their targeted consumer profile are coffee novices or people who just want “a coffee that tastes like coffee” and nothing more.
I walk away with a bitter taste, not metaphorically, but literally. Would not recommend if you’re a fellow...
Read moreI visit First Batch Coffee Roasters regularly, and each time, I'm reminded why this place is my favourite. The coffee is consistently outstanding - I love a long black coffee and I'm never disappointed. I now even have their beans at work, so my sneaky second coffee of the day is something to look forward to. The shop itself has a welcoming vibe, with friendly baristas who truly care about their craft. Highly...
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