Absolutely terrible service. Yes I lost my temper towards then end and I do apologise for that but it’s very hard to control my emotions being 7 months pregnant. Ordered a Large Chicken Royal Super Stunner Meal and instead I got a Large Cheeseburger Super Stunner Meal, I didn’t realise until I arrived home (woree) and had to then drive all the way back to Mt Sheridan to get my order corrected. I asked if I could be compensated with some type of refund since I got given a wrong order and had to go out of my way and use more fuel just to get my order corrected. They refused and gave me a large chips instead which I didn’t want since I had already ordered a large meal anyway. I didn’t expect a full refund but at least a partial refund for their mistake. I get mistakes happen but it is very frustrating. In future I’ll always park my car before leaving to check I have the correct meal before making...
Read moreI have tried very hard to keep the faith for this Hungry Jacks, but today was absolutely the last straw. I had a Doordash order that I showed one of the girls when entering and after stood to the side to wait. There were at least 10 or more people who had come, ordered and had their order finished and left, when i was still waiting there. By the time i had had been waiting for 20 min the same girl that I showed my order to asked if the uber eats order is mine??? what! I clearly said it was Doordash and showed the app and the name when entering. Then she discovered she hasnt even put the order through and printed it out? So they hadn't even stared the order after 20 min!!! Omg!! Fuming! I had to cancel the order and just left, there is no way I was going to wait another 15-20 min. This is not the first time i have waited this long and seriously for a fast food place it is not...
Read moreI went the drive through 20 minutes ago. I came home and they forgot my bacon deluxe burgers. I got 2 bacon deluxe hunger tamers. And all I got was 2 bbq cheese burgers chips and nuggets. I PAID $36.00 for them for 2 forgot the main burgers. I called up and they said I have to drive back and prove it to them. I don’t have my licence and my grandma kindly drove me there after I finished work. I’m not going to make her drive there again. As it’s late and we live in Edmonton. They said there is nothing they can do unless I come back and prove it. If it were the bbq burgers I wouldn’t be mad. But it’s the main burger. Not good enough and it wasn’t even busy we were the only car in the...
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