KFC Beaudesert — Restaurant in Queensland

Worst experience of my life in a KFC was traveling long distance back to the gold coast and stopped in for dinner. came in and ordered 2 boxes. first i was told it would be a 5 minute wait on the fillet which was fine. (i watched 6 staff members stand and talk about music to each other before serving 5 other customers leaving me standing there.) After watching 5 other orders be put through and served to customers, (all burgers which i was told i had to wait for) at the 10 minutes mark i asked for a manger who finally walled out and i explained i had seen 5 other filets leave the shop she said sorry there new staff ( the one on till and the one packing the orders) to which i replied iv been very nice to them its now 15 minutes its a management issue not theres she rolled her eyes and walked back out the back. i was then given one box and told to have a nice day, to which i replied theres more to the order. i then got told it was a further wait for the next box. i waited patiently because i was on the road and needed the food. when i finally got the next box it was a wrong order and i had to tell the "new staff" what came in the box because the manager went out back ad was looking at us all through the hot box. i then left extremely angry but staying polite. during an nearly 20 minute wait i had to listen to music that used strong profanity and should NOT be used in a restaurant. i then finished my meal in the car as i was so mad and when i want to put my waste in the bin it was over flowing and spilling into the car park. i watched a staff member come out during the start of my meal and look at the bin but walk back inside and not return to fix it as it was raining. easily the worst experience at any fast food joint ever. all...

I went in with my family, I usually go in every week, but I haven't gone in for 3 months while I was overseas. I ordered my usual, and after they initially entered it wrong, was told they no longer have it (even though it doesn't require anything that isn't always available). They offered a solution that was acceptable, and I thought that would be the end of it. We also asked them to send someone to clean our table since there was not a single clean table available even though there was only one other family seated inside. Half an hour passed and we hadn't received our food, nor had anyone cleaned our table. My father and I went back up to ask what had happened as we had seen other customers enter and leave while we waited, and were told our order hadn't even been started. They said they would start it now. 10 more minutes pass and we're still waiting, so we go back up and ask again, and our order is half made, sitting on the outbound counter where it is now cold. Two other staff members remake the part that was made and make the rest, but my meal was incorrect, so I had to go back up and get it fixed. After that they forgot the fries so I had to go back and get those. All in all, nobody came to clean our table, we waited 41 minutes for them to start our order, and it was frustrating. I also noted that the toilets were dirty and yellowed as if they hadn't been...

I’m going to write two reviews because this happened in the past week. Also, these reviews finding out that managers and employees are trying to boost up the ratings which is against law and misleading the public 4 days ago The first one we Ordered a slider with 2 chips when the chips aren’t normally full properly this one was somewhat passable When KFC’s prices have gone up drastically and reduce the chip size large to a medium. Anyway, we got also a for tender meal and got one And the other one was tear in half when I brought it home to the kids and my wife they thought I’ve eaten it when I didn’t And you can see the picture so we got refunded for this. I encourage everyone to start ringing up and getting refunds because the more refunds at this store in Beaudesert will be heightened and I’m actually going to find out who the regional manager is of Queensland if they don’t give it to me I still can find out. And now I will write tonight‘s review as we got KFC again tonight. Please view the shrivel Tender that is the size of my pinky And then the other teared in half As it’s damaged and you can put in a complaint for damage food should not...