Customer service is revolting here. The girl who made my sandwich was VERY rude. I have a slight speech impediment and she kept sighing and getting annoyed because she couldn't hear or understand me at times.
Her sandwich making was awful. I paid $7 for a piece of stale bread with a few scatterings of salad. I asked for more olives and she gave attitude and put 2 more on. Not enough salad. Not even close!
The salads were clearly not refreshed. I have experience with Subway. The lunch changeover didn't change over stock. I suggest you give a firm lecture about this or risk your franchise if people get salmonella poisoning when it comes to the meat.
Better yet, do some serious training or cull your staff. You need adults in here on occasion. The pimply teens obviously don't understand what a job is.
The only reason you earned a star is because of the sweet girl who worked the til with a lip ring. She was shy but knew what customer...
Read moreSaturday 12 th june on our way back to brisbane at 7:30 pm we decided to have subway for tea It was the cleanest subway store iv ever been into Sweet young blonde lady who served us at the counter not only with a smile but she soooooooo stood out and was extremely friendly 👍😃😃 Even my hubby said same thing I ordered 2 of the quesadillas very nice and hubby got meatball plus q chicken and bacon ranch Not only was she very friendly she was very professional at her job Needs to be praised for her efforts and i would gladly have her working in my business she was so lovely I even told her keep up the good work your very professional and she said thank you and smiled at me Great job subway fernvale rock Great food great clean store and staff very friendly Very different to our city stires The country subway was sooooo different 10 out of 10 All the best to your...
Read moreDiscrimination at it's finest at this store - was asked if I had a mask, said I had an exemption, was asked to wait outside and someone will take my order - hadn't had a chance to see what I wanted to order. Order taken outside while there was no social distancing from who I believe was the manager. Once I received my order I spoke up and told her that I was not impressed with her treatment of me and how come a young man inside was served without a mask, she pointed out that clearly he had an exemption (as the young man had a disability). So not only did she discriminate against me but also this young man and the fact she didn't believe I had an exemption. She tried smoothing things over by giving me cookies and free food but damage was already done and I did not accept. Also my 6 inch sub fell apart and was not...
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