I couldn't help but notice the recent review criticising the restaurant regarding seats booked. As a regular patron of this establishment, I felt compelled to offer a different perspective.
Firstly, it's important to acknowledge that small restaurants operate within tight constraints, particularly when it comes to seating availability. Every table and seat counts, and sudden changes in booking numbers can indeed disrupt the dining experience for others. It's only fair to inform the restaurant ahead of time if there are any adjustments to be made, allowing them to manage the seating arrangements more efficiently and ensure everyone has a chance to enjoy their meal comfortably.
Furthermore, as responsible patrons, it's our duty to communicate any alterations to any reservation promptly.
Additionally, it's disheartening to see some individuals exploiting the review system for personal gain. Leaving negative feedback in hopes of receiving freebies or encouraging friends to do so to gain an advantage is not only unethical but also tarnishes the reputation of the establishment unfairly. Blaming and showing anger toward restaurant staffs is also childish.
I see that people that provide bad reviews here obviously have issues with their own personal life, maybe they're not happy, or perhaps they have reached MidLife Crisis. Just like Michael Jackson said, look at the person in the mirror, the issue is right in front of them. Either way, it is such a pity that they exist on this planet.
Ultimately, if one is dissatisfied with their dining experience, it's more constructive to address any concerns directly with the management rather than resorting to public criticism. Let's remember to be considerate of others and take responsibility for...
Read moreI found this gem while looking for a birthday dinner. Couldn't believe how it's near where I live yet I wasn't aware it's there. The restaurant is located within a quiet suburb, parking is plenty. I never tried Hakka style dishes, however I felt I must give this a try. I had a takeaway for fried pork, salt pepper squid, house special noodle. They were all delicious. The salt pepper squid was crunchy, fried pork was soft and tasty, and the noodle had that smoky aroma which made me want to eat more and more.
The dishes gave the best impression to my mum that she asked me to have another dinner at the restaurant. Being a small place, it's recommended for making a booking, especially on the weekend.
This time we ordered hakka noodle for my son, pork knuckle, chicken marmite and the hluse special noodle.
Again, the dishes were superb and outstanding. My 8yo could finish one bowl of hakka noodle on his own, he really loves the noodle.
I will definitely try more dishes at the Rossmoyne Chinese Restaurant. They convinced me how proud they are with their dishes through the quality of their food. Even I was craving to have their hakka noodle and in-house special noodle today, so that's my...
Read moreI have been going to this restaurant now for almost 4 years, whether its friends or family, however recently the change in management/service has been of utmost disgrace. The owners are extremely rude and have cancelled my order, before I could even speak further on the phone. They also refused to make a dish gluten free, which I have been having for the PAST 4 years, rudely stating "don't you think 4 years was a long time ago, not today". I am really sad actually, because I really used to like this place, especially as someone on a gluten free diet who finds it very difficult to find decent chinese food, but I have been treated so horribly ever since the start of the year. Sucks to see business like this where the customer is disregarded completely. You guys are super rude and I don't think anyone deserves that kind of disrespect. Sorry I'm not a chinese customer, but you just...
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