Go Kebab and Curries Salamander Bay — Restaurant in Salamander Bay

As someone who has worked in the kebab industry, I was quite disappointed with the quality at this establishment. The falafel used in the wrap was clearly a frozen product, likely supplied by a third-party vendor, which was simply fried and thrown into the wrap. This kind of shortcut really drags down the quality of a meal, especially when customers expect freshly prepared food.

One major issue I noticed was how they toasted the wrap before adding any ingredients. By the time it reached us, the wrap was hard as a rock, making it unpleasant to eat. My suggestion: prepare the wrap with all the ingredients first and then lightly toast it. This way, the wrap will remain intact and not turn into something that’s difficult to bite through.

Another glaring issue was the use of jalapeños instead of the traditional Lebanese pickles in their kebabs. If you're going to offer kebabs, at least ensure the proper ingredients are used. Jalapeños have no place in an authentic kebab, and it really compromises the flavor profile.

However, what really took the cake was when they wrapped the white paper inside the falafel wrap. Upon questioning this, they said that’s just how they do it. I wasn’t aware that we were supposed to eat the paper along with the wrap now! That’s a new one for me.

Overall, I would suggest some serious improvements in both product quality and preparation techniques. It’s these small changes that can elevate a customer’s experience instead of detracting from it. Just do Better guys!

Update for owner response:

Thank you for your reply. I appreciate you taking the time to respond, though I feel there’s a bit of misunderstanding here.

First, I never expected you to serve anything for free or to cut the kebab into three pieces. My feedback was purely based on the quality and preparation of the food I received. As someone who has worked in the industry, my goal was to provide constructive criticism so that you could consider improving certain aspects of the customer experience.

Regarding the falafel, I understand that it’s half-cooked from your supplier and then fried in the shop. However, using frozen falafel doesn’t match the quality of freshly made products, which could greatly enhance the taste and overall customer satisfaction. I also didn’t mind that the wrap was toasted, but I simply suggested that preparing it first and then toasting would prevent it from becoming too hard.

As for the paper wrapping, I completely agree that it’s used to hold the wrap together, but my concern was how it was wrapped inside the actual food, making it difficult to unwrap without a mess. In most places, the paper is wrapped around the outside for easy removal, not tucked into the food itself.

Finally, I was informed about the lack of Lebanese pickles only after ordering, which was fine. However, as someone who enjoys an authentic kebab, jalapeños are not typically part of that flavor profile. This feedback was simply about ensuring that customers who come expecting an authentic experience get it.

My intention wasn’t to criticize your shop unfairly, but rather to offer insight from both a customer and someone with experience in the industry. Hopefully, this feedback can be seen as helpful...

We are on holiday from Sydney and was looking for some Indian curries for dinner. We came across Go Kebab and Curries while in the food court and boy we chose right!

The food was amazing. We took take away to be shared by the family. We ordered 2 curries, 2 rice and cheese naan. They went above and beyond to give us complementary pappadams, paper plates and cutlery. How thoughtful.

We enjoyed the meals so much!

We came back the next day to have lunch and had kebabs. The kebabs were very juicy and tasty. It tasted so fresh. The staff were very friendly too. We will be...

When you go to a suburban Shopping Centre Food Court for lunch, the standard level isn’t expected to be that high but my girlfriend and I were COMPLETELY blown away with our AMAZING meals for lunch today in Salamander Bay while we are away on Holidays!! I have never experienced a Crepe that genuinely tasted SOOO good and for the large serving I received, I was more than happy with the price! Really, REALLY tasty and I HAVE to have at least another serving from here before we go back to Sydney!!!! Well done 👍 guys and Thank You 🙏 for surprising me with an AMAZING 🤩...