Fratelli Pizzeria & Cafe Penrith — Restaurant in Sydney

Extremely disappointed with Fratelli Pizzeria’s catering truck service at our wedding.

From the start, their staff were unprofessional and disorganised. They arrived late and failed to set up our graze table properly, leaving our guests without a welcoming presentation and still in the supermarket packaging. Dinner service was slow and poorly managed, which was frustrating for an event as important as a wedding.

To make matters worse, members of their team helped themselves to bottles of wine from our bar without permission, and several guests mentioned inappropriate behavior from staff. Completely unacceptable.

We’ve been trying to resolve these issues for over two months. The business initially acknowledged the problems and promised a partial refund, but we’ve heard nothing since. Emails have gone unanswered.

I would strongly advise against hiring Fratelli Pizzeria for any important event. Their lack of professionalism, poor communication, and failure to follow through on promises made this experience incredibly stressful and...

We just ordered from Fratelli for the first time and were seriously impressed! From start to finish, everything was spot-on — the delivery was quick and super friendly, the food was absolutely delicious.

To top it off, they surprised us by upgrading our pizzas to the larger size — such a generous gesture that didn’t go unnoticed. You can tell they genuinely care about their customers and take pride in what they do.

The pizzas were loaded with fresh toppings, the crust was perfectly cooked, and every bite was packed with flavour. We’ll definitely be ordering again, I have no doubt they will be our new go-to for pizza....

I was craving for the best pizza in penrith. And I went here n I don't regret it one bit. The place is clean, welcoming n such a cosy place. There is outside dinning n inside place to eat as well. Lots of free parking at the doorstep. The staff are lovely n warm people. The vegetarian thin crust pizza was so tasty. It was a slice of heaven. The crust melted easily in the mouth, the cheese was simply so fresh. It wasn't charred cooked. Just perfect pizza. The homemade blueberry muffin was yum and a big one at that. This is a gem in penrith....