Green Valley Hotel — Restaurant in Sydney

Had dinner with my family there 15/12/2024 and I’d have to say it was extremely bad. We’ve gone to so many bistro places such as Collingwood hotel liverpool, Liverpool catholic club, Cambridge Tavern in Fairfield, J’s Kitchen in Cabramatta and more. I usually have to travel abit to get to these places however Green valley hotel is down the road from me and after reading reviews and seeing so many good reviews I decided to take my family there to try it out. This would have to be the worst choice!! It was horrible, we know it was a busy dinner time but even then in all the other places I’ve gone too, I’ve never had to wait as long as we did for the food to arrive. We ordered at 6:17pm and our food didn’t come until 7pm. That wasn’t even the problem, we had ordered 2 mixed grill plates and asked for one well done which came out pretty burnt, the other one we asked for medium rare and that one came out fully cooked through and burnt around the outside too. We also ordered a surf and turf and the steak on that was beyond burnt it was disgusting. The only good thing we got was the Margherita pizza we ordered . We ordered 2 kids nugget meals and asked for NO SALT on the chips, however both came out with salt on them covered to be exact. My kids couldn’t eat this. They had to pick the Nuggets around and not touch the chips. I would not recommend this place to anyone. And after spending $142 on a family dinner I’d expect tit to be worth spending a minor issue fine, but to have issues with each of the meals ordered is ridiculous!!! We had hungry kids who waited long already and weren’t about to request to have everything cooked again and wait alot longer for those. I did mention it to the guy who served us and he said the chefs are busy. It was a busy time but that doesn’t make it any better to have steak cooked horribly. This is definitely the LAST time we’ll ever go here.

As close as it is to home, I’d prefer to travel to all the other places as we have never had any issues or problems with...

To get to the motel the entrance is through the actual hotel, no reception desk and no actual reception staff, you have to find bar staff for inquiries, the door out of the motel itself goes out to a street with no parking so you actually have to walk around the block to the car park, the little fridge was full with hotel products you could purchase so there was no room for our food, we had to get staff member from bar to remove, they charged us for the fridge items 91.00 which came off the 250 refundable surcharge we had to pay at check in, didn't appreciate this at all, especially when we paid $507.00 on booking.com for room. We had to wait (8 working days to get back our 159.00) then and we had to wait to get the 91.00 refund also 5 days. The milk was those little plastic cups that's you have to use a million and it was all off, so another visit to bar staff, l would recommend they get the 250ml long life milks instead, no instant coffee or enough sugar, only coffee pods and no milk if you wanted to use the milk frother. There was no housekeeping to contact, the lady when she did come didn't speak a word of English, so we couldn't get our room made up if we wanted it done. The room was big, clean and the bed was so comfy, this was their saving grace, the bar staff were lovely, the negatives with the motel itself ruin the visit, if the motel set up better and had proper staff to deal with, it would be amazing, it has fantastic thing going for it. Only stair access so suit cases a bit awkward especially if staying...

Under new management for only a couple of weeks now, and the new manager is already having a negative impact on the pub. If he keeps going the pub will end up like a ghost town just as the Pritchard has…!!! Sad to see the new management having such a negative affect in such a short time, and ruining a great pub to have a drink and socialise at…!!! ……………………………………………………. Replying to Response from the owner. Wow deceit OK it you want to get technical the hotel is under new ownership. It’s the new own trying to optimise his profits cutting back happy hour etc, at the expense of the hotels loyal long term local drinkers. Again it’s all about the poker machines it was very evident Thursday 16th Dec, after the smoke alarm was activated and bar patrons were asked to evacuate. While poker machine players were allowed to stay inside the hotel playing the machines! As stated the new owner will turn the valley into a ghost town like the other pub’s...