Juicy Goose — Restaurant in Sydney

I don't usually write bad reviews, but I feel compelled to share my recent experience.

Upon entering, it was clear the cafe staff lacked experience. We placed our order of smashed avocado on toast with poached eggs, tomatoes, bacon, and feta, along with a bacon and egg roll, a coffee, and a chocolate frappe. Our total came to $49.50. An error was made with the change (shortchanged but didn’t make any fuss and left it alone). While this was a minor inconvenience, it set the tone for a series of issues that followed.

Despite being the only customers in the cafe, with just two others later waiting for takeaway coffees, our drinks arrived separately with significant delays. I was mistakenly given a milkshake and was assured it was a frappe. One sip and It tasted like weak, room-temperature milkshake.

We observed our bacon and egg roll sitting under a heat lamp for an extended period, waiting for the other meal. When both meals were finally served, I politely asked for the frappe to be remade in a takeaway cup. The young staff member, who seemed overwhelmed and admitted she was on work placement, tried her best to rectify the situation.

The cook then returned to the table to take back the avocado toast, as the bacon was omitted by mistake. When the meal came out again, its presentation and quality were extremely disappointing. The avocado was overly ripe, mushy, and sour, the tomatoes were wilted, and the sourdough bread was thin and stale. The bacon on the roll was hard, and the egg was overcooked and crumbly. We left our mostly untouched (few bites) plates of food.

I informed the staff of our dissatisfaction with the food, unfortunately they did not respond or offer any resolution as we left. We didn’t request a refund.

I'm unsure if there's been a change in management, but this cafe used to provide better meals and service. Unfortunately, I do not plan to return after such a disappointing experience, despite previous visits being satisfactory. Leaving a full plate of food behind and writing this review feels regrettable, yet it reflects my anger and disappointment at paying for such a...

This Cafe appears to have swapped hands and is now an attachment of the go cart track, still charging the same prices of a stand alone Cafe. There is zero management. The staff were lovely however there was one chef and only 2 young girls taking the orders, making coffee, waiting tables on a Sunday morning. We ordered our breakfasts (five meals) at 1020am. After an hour of waiting we were told 20 more minutes. Our food was served at 1145am. We weren't told the wait would be so excessive at ordering, nor were we told that they didn't have sourdough. When our meals finally arrived, they were served with white bread which had barely been toasted, and the meals in general were lukewarm at best. The food was awful - in particular, the sourdough and "half an avocado" was served with mushed avo in a plastic side cup. The attached photo speaks for itself.

The staff were very apologetic and offered coffees (unfortunately we had already ordered second coffees, and paid for those). I really felt quite bad for the staff but the food doesn't deserve 4.2 stars in any way,...

I pre-ordered platters for a party across the road. They delivered it for free which I really appreciated.

Guests commented that the food was delicious and even asked where I got it catered.

My issue is that I had told them that the food needed to be ready by 6pm. The first batch of the platters arrived past 6:15pm or so. By 6:40pm, the second batch was getting boxed for delivery. Our dinner was then extremely delayed.

I understand that it may have been a huge order, but proper planning should have been made to ensure the food was ready or time. Or this should have been communicated to me earlier (I even called in the afternoon to check in). I also wasn’t told the food would arrive in batches. Have I been informed of this, I would have instructed them to prepare the chicken tenders first so the kids could have...