KFC Kellyville Ridge — Restaurant in Sydney

Wow, This Kentucky Fried Chicken located at Kellyville Ridge is nothing short of perfection. From the customer service, to the quality of chicken, all the way down to the atmosphere and cleanliness. Everything is just exceptional and wonderful, it truly brings a smile to my face driving through and locating my Porsche 911 GT3 RS right next to the speaker. A Godly/heavenly voice magically speaks from the box “ Hi what can i get for you today”. This pure voice greets with such kindness and I spew my order of a Zinger box with a Pepsi. The angel of a worker quickly counter acts “Can i get you anything else” with which I replied back with “No thankyou” which is returned with “Drive on through”. A true voice of an artist which still ripples my ears and give me goosebumps to this day. As i hastily put my foot on the clutch and accelerator in my Porsche 911 GT3 RS, I pull up to the next window. The glass shutter swiftly opens and a bright and bubbly girl repeats my perfection of an order gathering the credit card machine. I pull out my company VISA card, from my Hermes Poker Wallet and pay, the meal came out to $14.95, a wonderful price for such a value meal. Once forth, I continue my journey to the next window, where with extreme swift i saw the Zinger box be made with nothing but the fresh chicken. The extremely kind gentleman handed my meal over with just care and compassion that it almost put a tear in my eye. I opened up the box as i counted the components of the Zinger box and found tbat the kind workers of KFC at Kellyville ridge had put hot and fresh peices of Chicken which truly put a pep in my step and made me feel so joyous. I finally wished and waved the kind man farewell and went on with my day in my Porsche 911 GT3 RS.

In summary this Kfc is a...

I’m genuinely surprised at how poorly the chicken was prepared here. Somehow, they managed to undercook and overcook two different pieces in the same box. One piece was extremely dry and over-fried, while another looked almost undercooked inside, soggy, hardly appetizing and felt unsafe.

To make it worse, one of the pieces was just a bone. It felt like zero care went into quality control. For a place that specialises in fried chicken, it’s unacceptable to serve something this inconsistent and unappetising.

Ordered the zinger wrap box, and surprisingly the zinger wrap was just right and so were the fries. However, a good doctor could have resuscitated the unalived chicken.

Hopefully these are just teething issues considering it’s a new joint, and they will get better a few months...

My partner and I went through drive through where we waited 10 mins to be served for another car to pull up and be served first. We drove to the window and was met with “I’ll get the manager” so called manager “Cameron E” greeted us at the window with “what do you want” we were startled by this and placed an order. When we questioned her on why we weren’t served she advised the system doesn’t register big cars and we then asked why the larger Hilux behind us got served first. Her response was sorry about that and shut the window on us. The customer service is absolutely appalling and when you are paid to be in customer service there should be a higher standard. The systems should also be reviewed if there “new and improved” drive thru’s are not picking up...