While Numero Uno's gourmet pizzas are the BEST I have ever tasted (and I've tasted a lot of pizzas over the years), they need to put more effort into managing orders better. On the past three occasions: I arrived to collect my pizza exactly on time, only to be told "we're starting to make it now-- it will be about 10 minutes." So 15 minutes later I asked for it, and it was on the shelf . . . I arrived to collect my pizza on time, but my online order had not been received, so I had to wait 15 minutes for the pizza to be made . . . I arrived to collect my pizza, and it was ready "except that the extra prawns I had ordered had been forgotten, so they were being heated now". So I waited until the prawns were hot, and they were added to my waiting, cooling pizza. An amateur operation. But their pizzas...
Read moreTerrible customer service.
Ordered online for pickup, 50 minute eta. Arrived right on 50 minutes from ordering & order hadn’t even been started. Was told to wait 10 minutes while it was then prepared…
If the order only took 10 minutes to prepare, why the 50 minute eta…
They were busy & no apology given.
Food was good, char siu pulled beef was really different but a winner & the lamb...
Read moreThe whole menu was great, but my favorite is the margarita pizza and the bosciola pasta! I can tell it was made with love! Amazing to see a family owned business making great food. The delivery service is exceptional and the staff are very nice, both at the shop and the delivery service. I love how you can tailor the menu according to dietary needs and how it...
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