Palm Beach Golf Club — Restaurant in Sydney

Terrible. Was great in the beginning but ended up being horrible due to management not offering good will. Customer service team were nice and friendly but not management. Asked if I want to renew and I said if they can’t sort out my other issue with my ticket then why would I go ahead and pay for more and myself into that situation again ?! Just absurd. They said they can extend it for 2 months but I told them my mom had surgery and had 2 emergency falls.

I also paid 2 payments for 2 lots of membership annually and got as part of the deal 2 vouchers to use but just this year had alot of personal challenges was then told because they expired that they cannot be used. But I’ve never used them.

Just horrible. No good will. Don’t want to go forward and renew for anymore memberships and I told them they’re legally scamming my money and I will put it on google review as feedback to warn others also also if it happened to them then they would definitely be unhappy so why would it be different?

I am a Northen beaches local too and just not happy with the way the manage Nikki has run the place

Renee , Jacob from customer service are amazing ! No...

Disappointing. We used to come at least monthly after spending the morning at the beach and it was a cherished family outing.. Management seems to have changed recently with meals noticeably smaller. We have two small boys (

I witnessed a staff member today asking to group of men not to stand near the front entrance. These men had just supported the cafe by buying a coffee. As the men were walking off the staff memeber continued to take a picture of them walking away yelling “enjoy your 3 grand fine”.

Now I know the world is a little on edge right now, but this cannot become normal or acceptable behaviour. This never was and never should become the new normal.

Absolutely disgusting to see a group of men who supported local business on a weekend abused and spoken to like that for standing beside the club house.

Personality have lost a customer from myself and my family. Covid rules will not be forever but if you want customers of the back of this all, avoid segregating and treating people so badly.

Whoever that older gentleman staff member was should be...