Went for brunch which turned into lunch after close to a 1 hour wait. We were told 20 minutes which I would expect but an hour when half of the tables were empty was very disappointing. The empty tables were full of rubbish and left over food with patrons having to approach staff asking for them to wipe them down. The flies at the cafe are crazy but this just makes it so much worse! About 45 minutes into our wait time we were approached by staff to tell us that half of our order couldn’t be filled as they had run out of items. We negotiated a replacement as they were only able to give us half of what we ordered however when it arrived it was not as agreed and when I asked the waitress about it, it because a finger pointing conversation around “well he said that he told you this” however all patrons at the table advised her the conversation had gone quite differently. The food was extremely disappointing… the scrambled eggs were so dry that they crumbled as you tried to scrape them up and there was about 6 small chunks of chicken in my entire club sandwich. My Long Mac was a Cappuccino and there was a hair in our mushrooms. When I asked the waitress if we could get our money back for the additional sides that we had ordered due to the orders not being as expected and so lack lustre, she blankly stated at me and disappeared into the kitchen never to be seen again so for the sake of maybe $13 we decided to cut our losses. I understand staff and some produce is hard to come by at the moment but the level of poor customer service and poor food quality was so so...
Read moreWe were a group of 21 ladies with a booking at this place. We had three tables full. On my table alon several of us were discusted in our meals. Nothing homemade, all from local IGA. Frozen quiche was full of salt, as to the shop bought Aoli sause. The onlything fresh was the small salad. They can not say there were no eggs available to make it themselves cause we bought fresh eggs from the post office/gift shop. I was supposed to get a tea or coffee ONLY and wouldn't let me get a fresh juice instead.i was supposed to have a fruit salad for desert but refused it as it was from a tin, again nothing fresh. Now for the discussing dirt everywhere. Nothing was clean, all the fake coke stuff had months of dirt covering it. The air in outlets covered. No way did I want to use their toilet. It's got a For Sale sign 😂 asking $70,000 just for the coke memorabilia. It's need demolishing. I refused to pay for my pre-booked meal. No care taken to dish out decent food. My friends got frozen fisherman's basket bag from IGA. Nothing fresh about the fish dish at all. They weren't impressed either. My friend got a cold roll with diced chicken in a hamburger bun for a hot chicken roll, no mayo, nothing, no salad on plate. DO...
Read moreWe were there at 3.pm today 10/01/2021, the tables were being cleared of serviettes etc. We ordered a black coffee and 2 biscuit's. The coffee finally come out from a person that had the personality of a wet rag. then after waiting almost 10mins for the biscuits I had to go inside and get them off the bench as the service was so slow. The people that were next to us said they wouldn't go back again because of the terribly slow service. At 3.20 a group of about 10 bike riders came in we left before they got there orders so I hope they got better service then us. I also noticed that if there were no serviettes on your table you weren't offered any. May I suggest you put a mature person in there and one young staff you might find that things run a lot better and customers would be...
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