Just watched as an employee packing away cutlery dropped a teaspoon on the ground, picked it up, wiped it off with the same rag he is wiping all the other clean teaspoons with, then place it in the cutlery container and continue on with the remaining clean spoons. 3 staff around him (including a guy that looked like the front of house manager) and nothing was said.
I brought it to attention of the main server and he just walked away.
1 person making a mistake and not fixing it is an issue. People watching the mistake, and doing nothing about it shows a deeper cleanliness cultural issue.
Would avoid if you prefer peace of mind regarding the cleanliness of...
Ā Ā Ā Read moreVery unimpressed with your service (or lack there of) today. We ordered breakfast last Wednesday for today. I have evidence of the calls in my phone. I rang up and the man who spoke to me rang back as he was busy and took all our details then.
With no arrival by 10am today I called back and was told 15 more minutes. I rang again at 11 and they didn't even know who I was. They then "found" my order and said 15 more minutes. The woman I spoke to was very difficult to understand and it was quite obvious my order was lost. I won't be supporting again as it was hubbys birthday and with lockdown we were really looking...
Ā Ā Ā Read moreI ordered the Avocado twist. The Avocado was fresh and tasty, but the salad was otherwise an overly expensive salad. My two poached eggs had hard dry, yolks, the salad was unpleasant and gluggy and I could barely taste anything other than the green leaves.
The banana smoothie was great, so that's why I've upped my rating from 2 to 3.
The price for my salad and smoothie- $32. I added bacon, not realising they'd charge $5 for three pieces. Overly expensive...
Ā Ā Ā Read more