Lovely staff in a warm and clean environment but unfortunately that was where my nice experience ended. After biting into my steak and cheese pie and finding quite a big piece of gristle, the bad experience continued with several more pieces of gristle encountered (as shown in the photo) which was very disappointing. Why would Daniel's risk their brand and the lovely flavour of their pies by using sub-standard meat.?I am not sure that you could use the label of 'steak' for the pie I ate - more like other cheaper cuts to me! Come on Daniel's lift your game! (Nothing against the Shepparton staff as their are only selling the products...
Read moreAfter trying these doughnuts a handful of times (and enjoying them), I decided to drive to Shepparton from where I live (a round trip of 132 kms) - on Monday afternoon (14/06/21). Imagine my disappointment when I got there, to find out they were sold out! Sent them an email, but was disappointed with their response. My advice? Don't drive a long way (like I stupidly did) - you might wish you'd stayed at home, and had a couple of croissants with jam (like I...
Read moreStaff need better training in time management,very slow and bad service, stood there for 15 minutes waiting to be served and only 2 other customers ahead of me. Lovely polite service but it doesn't take 3 staff to make one milkshake, one can make a milkshake another can take a donut order and the other could serve fuel customers just...
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