Subway Drive Thru Shepparton — Restaurant in Victoria

A huge shoutout to Hayden on my re-attempt visit after the shitty 1st visit.

Went through on Saturday (17/05/2025) asked for a salad bowl with the same ingredients as one of their specialty subs but asked to have no tomato and extra chicken teriyake. Had tomato and standard amount of teriyake and wasn't impressed despite paying extra. You could tell this bloke hated his job and rushed it.

Came through tonight (18/05/2025) and explained what had happened the night before and had a different bloke. He was friendly and rectified it, even adding extra of my favourite salads. So a shout out to Hayden! Thankyou for having a smile on your dial unlike your colleague. This is why I gave 5 stars otherwise it'd be a 1 and there wouldn't be a 3rd visit...

EDIT: Dear owner, There isn't any option to reply to what you said on google so I'll just edit my response here.

I realise there has been a big mistake here on my end. I never even knew there was another subway on Benalla road. When I saw the order was actually for Benalla road I thought it was the drive through which I called. I was abit angry and made my review without thinking. I am very sorry for causing a problem for my issue and I acknowledge it was my fault. I also apologise if I came off rude. Don't worry about a partial refund as it was my fault.

I will remove this review in a few days so that I know you have...

Look, I hate to be that person, but I was really craving my load of cookies. It was chill when you missed my 3 pack of choc-chip cookies but to give me the other 3 cookies BuRnT is just sad. Hopefully when I make the 7 and 1/2 minute trip (which was why I used Door dash to avoid having to drive in the first place) to pick up the remaining 3 pack of missed choc-chip cookies it won't be in the same condition that I reluctantly consumed due to fear of...