Town & Country Pizza and Pasta North Torquay — Restaurant in Victoria

We ordered a pizza and two vegetarian pastas, but what we got was far from what we expected. One pasta had pork (some of us unknowingly ate it) and the other, which was supposed to be pesto vegetarian, came with chicken.

We called the restaurant right away since it was our dinner at around 9 p.m., and there were no other options nearby. All they offered was a refund, but we were hungry and asked for a replacement. After some arguing, they reluctantly agreed.

When we finally got the replacement, it was incredibly disappointing—bland, tasteless, and seemed like raw pasta with cream. This was by far the worst experience we’ve had here. Town and Country used to be good, but this was a real letdown.

P.S: if you are someone who has special dietary requirements like vegetarian, vegan, halal, no pork eater etc don’t go. People won’t regret and apologies for their mistake by giving you a wrong one and won’t respect your...

We dined here twice while holidaying in torquay with our kids and really enjoyed the food.

First night we had Margherita pizza, lamb pizza and mushroom risotto.

The risotto was outstanding and I wish it never ended. My husband had the lamb pizza and said it was a nice pizza but had too much aioli which was overpowering.

Second time we had Hawaiian pizza, Matriciana pasta, Nepolitana pasta and the country special on gluten free base.

Pizza was delicious however gluten free base needed to be cooked another few minutes as it was a little soggy. Nepolitana sauce needed to be balanced with sugar as it was very acidic.

But all in all we really enjoyed the food and the service was exceptional. They let our 4 year old use their staff toilet on...

Horrible..

The customer service is horrendous, I had to explain pizza sizes and the actual menu to the bloke on the phone and he still screwed it up.

We received our pizza without the southwest sauce which is the main ingredient but because we were not going to drive back there straight away we were told that it was our problem and they will not be doing anything about it.

Lastly we ordered the king size pizza which come with a free garlic bread but tonight they decided not to supply the bread because apparently now that's at the mangers discretion.

If you want pizza in Torquay I recommend getting it from Doh Bros or get a frozen one from next door but don't waste your money at this joint..

If I could give you no...