Very disappointed with Artisan Baker. The bread is amazing but the experience very tainted by a rude staff member. I witnessed a young mother with 2 children attempt to purchase some croissants. Being Christmas, there was a 2 unit limit per customer. The mum asked, practically begged, to be able to buy a couple more. The answer- NO. Another customer asked if her children counted. The answer - NO. I understand limits, but 2 per person? And at what age does a child count as a person? Perhaps reconsider your policy in these situations so as to not alienate your customers. I can think of several alternatives to manage the croissant scarcity situation. Actually not scarce- saw trays of them behind the counter. My two croissants came from these trays as did the purchase by subsequent customers, so no, they weren't all reserved for orders. I think the manner in which the limit was being enforced could have been shared in a far friendlier manner than that observed. Kudos to another customer who gave up one of her two highly sought after croissants to the young mother who was incredibly grateful. Spreading...
   Read morefood is amazing, no complaints in this category. i would like to take this time to instead talk about the incredibly rude young blonde haired lady. how she still works at this store is beyond me, everybody i know that has eaten from here has mentioned how rude, unwelcoming, dismissive and overall snobby she is, actively turning away business. this sentiment is not held by me and me only, in fact, this is also proven by other reviews. i want to continue supporting this amazing bakery but unfortunately its not worth the unpleasant atmosphere and service. it is really not that difficult to...
   Read moreHow is this bakery not winning every baking/foodstuff award on a year-to-year basis?!?!? This is artisan baking done perfectly. From the pork, bacon and fennel sausage roll to the mouthwateringly scrumptious yoghurt berry cake, mini fruit tart, baked custard tart and French-style eclair, everything was absolutely delicious. If we weren’t leaving tomorrow, we’d be here EVERY. SINGLE. MORNING. And the prices were so very reasonable (compared to Perth). Cannot recommend highly enough. Sorry there are no photos but we scoffed everything...
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