The food was good but unfortunately I had encountered a rude staff. I had ordered soy chai latte, and I was served a chai that was really coffee (and I am sensitive to caffeine). Unfortunately I overheard the staff swear and all that about it and it left a sour taste with my dining experience there. The person who served me said I didn't say latte (and I did but I was wearing a mask at the time). I understand that there can be misunderstanding but there was no need to be rude about it. I did contact them to make a complaint when I got to my car as I didn't want to make a scene. They apologised but of course I didn't get my money back or acknowledgement when I went back there. I understand that the person who spoke to me did speak with that staff, but undoubtedly it left a bad taste with my experience there. Word of advice to the staff, customers can hear things. Food can be great but rudeness does...
Read moreHorrendous service. We were served by a disgustingly rude girl of shorter stature with a brunette pony tail on Sunday 23/06 at 11:00 am. She took the wrong order, over charged and when asked for the correct order, developed a toxic attitude, speaking rudely like, "that's what you want?!" and "here you go" as she flung her awful looking dish my way. When asked for the correct change, she thrashed through the cashier and almost threw the change at me without uttering a word.
I cannot believe this service. We go to this cafe all the time and we have introduced our friends to it, yet this is our thank you. I would rate this cafe 0 stars if I could. The offending girl needs to be looked up and reprimanded. She is damaging...
Read moreA comedy of errors at this place. Ordered a steak sandwich and coffee via the QR code. Coffee was delivered in a takeaway cup and I asked staff to change it as I didn’t ask for takeaway cup. Instead of making a new one they tipped it into a cup, spilled it on the saucer and returned to me and said sorry I spilled it. Steak sandwich was clearly under cooked and raw inside. Also wasn’t cooked consistently on each side. Waiter came and asked if my partner’s coffee was finished when the cup was still half full 🙄 Found the food and staff to be pretty poor here. Staff were VERY casually dressed and clothes were dirty. Not...
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