Castelli Estate — Restaurant in Western Australia

We booked for the long weekend and just as we were about to leave Perth and Peel were put in lockdown. We chose to cancel the reservation rather than beat the lockdown start time because, as a teacher, we couldn’t be 100% sure whether I was infected or not. My husband cancelled straight away but we’d already been charged the full amount. They told my husband they would contact me that week to discuss a refund. They never called and we then received a text on the next Saturday night asking if were were still planning to arrive. I responded saying we hadn’t rebooked and got a very angry email in response accusing me of wasting their time. At the time I thought wow, these guys could organise a beer in a brewery and put it down to bad business skills. I recently mentioned my experience to a friend who suggested they created this drama for nothing to avoid having to refund me. To be honest my husband and I hadn’t expected a full refund- our thinking was that the business had probably lost revenue from the lock down and we wanted to support regional WA, but this suggestion has really left a sour taste as I think it could explain the supposed second booking which we...

We booked for the long weekend and just as we were about to leave Perth and Peel were put in lockdown. We chose to cancel the reservation rather than beat the lockdown start time because, as a teacher, we couldn’t be 100% sure whether I was infected or not. My husband cancelled straight away but we’d already been charged the full amount. They told my husband they would contact me that week to discuss a refund. They never called and we then received a text on the next Saturday night asking if were were still planning to arrive. I responded saying we hadn’t rebooked and got a very angry email in response accusing me of wasting their time. At the time I thought wow, these guys could organise a beer in a brewery and put it down to bad business skills. I recently mentioned my experience to a friend who suggested they created this drama for nothing to avoid having to refund me. To be honest my husband and I hadn’t expected a full refund- our thinking was that the business had probably lost revenue from the lock down and we wanted to support regional WA, but this suggestion has really left a sour taste as I think it could explain the supposed second booking which we...

Second stay here.

Was excellent the first time we visited here over 1 year ago and thankfully same chef and staff. Food did not miss the mark.

Rooms were not exactly spacious but beds are comfortable and you do get a good night's sleep.

Showers are compact but give an otherwise good clean. Amenities provided are basic.

Food however was fantastic! Service was punctual and the same lady that served us last year served us this year.

Dinner had the Garlic Prawns and wife had the pork lollipops which were amazing.

Main I had the Angus with prawn and wife had the ribs. Both outstanding.

Breakfast the next morning I had the fetta with double smoked back on sourdough. Brilliant.

Given the average meal quality in Albany this is a hidden gem of a place and cheap too. 1 nights accommodation for 2 adults, 1 child plus dinner, wine water and breakfast...