I usually donāt write reviews, but I felt compelled after visiting Nabilās AƧai Station in Ballajura. The desserts and viral Dubai chocolate may draw in the crowds, but the customer service left a sour taste long before I even tried any sweets.
From the moment I walked in, I was met by a scarfed female employee who was curt and dismissive. She rolled her eyes when I asked a simple question about toppings, responded tersely, and seemed visibly annoyed to serve me. At one point, she either sighed or scoffed definitely not the welcoming vibe youād expect from a dessert spot.
Then there was the teenage girl with curly hair the rudest person Iāve encountered in a while. She handled orders with zero courtesy no āplease,ā no āthank you,ā not even a smile. My friend and I felt like we were inconveniencing them just by standing there. No apology when our order took longer than promised, no attempt at small talk or politeness just a cold, perfunctory transaction.
The girlsā attitude was consistently rude, dismissive, and frankly unprofessional. Iāve read glowing reviews about the viral chocolate bar lines and the authenticity of the sweets but based on our interaction, the front-of-house behavior needs serious...
Ā Ā Ā Read moreWe tried a bit of everything and it was all 5 star! They have the dubai chocolate blocks that are double the size of everywhere else and also cheaper than everywhere else!! We tried the acai with bueno and pistachio drizzle and omg it was to die for! We also tried the loaded brownies and every flavour of the baklava and they were so good. We will be back many...
Ā Ā Ā Read moreAbsolutely love this place! The acai bowls are always fresh and delicious, but what really stands out is the exceptional service. The staff is incredibly friendly, welcoming, and attentiveāmaking every visit a great experience. Highly recommend if youāre looking for quality acai and the hands down best dubai chocolate top-notch...
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