I don’t normally write bad reviews because I know what it’s like to own a business and sometimes people make mistakes and that’s ok but it’s the way you handle the customers after you have made the mistake that really matters. First of all when I walked in, i was completely ignored by one of the girls until what looked like her manger told her to serve me. I understand being in the middle of something but atleast greet me instead of keeping your head down. I and ordered 5 quesadillas and the lady put them in the bag and I payed and left. After I got home I saw that she only put 3 in my bag and I payed for 5. When I called to tell them this she said there’s nothing they can do and that I left too early while the other ones were cooking. She said thank you and gave me my bag insinuating that I could leave, so I didn’t “leave too early” when she put the manager on the phone I was told that next time I come in I can have the 2 quesadillas for free. We ended up coming to some sort of a solution but they never said “sorry about this we will sort it out for you” so rude and non apologetic over the phone and just really negative vibes all round. No smiles no “how you going?” When I...
Read moreI've ordered the same sub from here via uber eats over 50 times. This week they started putting a sauce I am allergic to on the sub, even when I untick the option. When I called to let them know, the lady literally said "that's what the sub comes with by default." She literally stood her ground that options don't matter, and they make the standard sub recipe? Why offer customisations if you can't fulfil them? Why has this only just started to be the case after a year of getting the correct order? $40 down the drain in uneaten subs this week -...
Read moreCustom made healthy food..alot healthier than most but I still follow my "in moderation rule". If your watching your weight ask the staff to take out most of the fluffy soft bread inside your bun and avoid some of the cream based sauces plus no salt! I don't recommend their treats and desserts a salad and a bottle of water is perfect but that's me. Pricing is a tad more expensive than fast food joints but at Subway, your receiving 100% fresh veg,...
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