KFC Prince Charles — Restaurant in New Providence

I was at KFC prince Charles today went in the restroom to clean my hands there was no soap to clean my hands. When I came out the restroom I saw a lady by the kitchen door so I ask her for some hand cleaner she said it is not her job she would ask someone to bring some. So I waited 5 minutes gone and no one came out so I ring the bell and someone buzzed the door so I push it open stick my head in and ask for the hand cleaner all I got was a bad attitude from the manager she was not professional that all and all I wanted was some hand cleaner to clean my hands so I could buy something to eat. I ended up in burger king were the service was good. That manager needs alot of training she has a very bad attitude to a customer. I wish I did get her name...

I asked for a spicy chicken sandwich at the register. The receipt said original, which I didn't notice until I got out of line and was waiting for the food. I was waiting for 20 minutes, I managed to catch her attention before they started to bag my food to tell her I wanted to confirm and make sure I got the spicy because the receipt says original. Again she confirmed it would be spicy. I got home w my order and of course it was NOT Spicy. I should mention they were very busy and had messed up a few orders as I waited. I should have triple checked my order before leaving. But at that rate I had waited over 30 minutes and was Not about to push through the remaining people waiting and then wait again for the...

Ridiculously bad service. Waited 20 minutes in line to find out the card machine was broken (the sign was at checkout, not at the beginning of the line).

I had 10 USD cash, so I asked the staff what I could get for 10 USD. She recommended a dish... it wasn't much, but better than nothing - so I ordered it.

By the time I got to checkout the girl told me they run out of that particular dish and that my order was canceled. She was rude and didn't even let me change the order or - I don't know - apologize (it's not that hard to say sorry, especially when you messed up).

The staff here needs training... badly. I couldn't even spend my money...