Additional comment to my review – in response to the manager’s message:
Thank you for your reply.
I would like to provide some clarifications for better understanding. The incident happened today around 2:00 PM at an outdoor table – the third or fourth table in a row from the wall, facing the neighboring establishment. There were just two of us.
The waiter who served us was slightly heavyset, with dark, wavy hair and light-colored eyes. He was the one who behaved rudely and humiliatingly, as I already mentioned.
It’s important to note that I’m a regular customer and have always had positive experiences until now. One of your waiters, whom I know from previous visits, has always been extremely polite and professional. For clarity – he was not working today and has no connection to what happened.
This situation deeply disappointed me, especially considering my good experience with your restaurant so far.
Terrible, targeted behavior — only towards us. We were ignored, had to call the waiter over multiple times, and when he finally came, he slammed the drinks on the table and acted with clear racist undertones. There was a hair in the olives, and when I asked to pay by card, he tore the receipt, crumpled it, and threw it into the ashtray in front of me. Completely unacceptable. I’m never coming back. If you’re not a local, you’re better off choosing another place — unless you want to be treated like an...
Read moreVisited last Thursday for lunch. We were a party of 4. Friendly service with that little extra that makes the difference: cloth napkins, matching plates, an easy-on-the-eyes interior, ... We shared the calamari, salmon, carpaccio, and abonidgas en mix with bruschetta.
The salmon was good, as were the abondigas and bruschetta. Not a major taste explosion. Calamari was good and fresh, but made with the small part of the squid, not the easy-to-bite calamari you usually get. Carpaccio was amazing. Especially the added herb mix (sort of chimichurri) was very refreshing and yummy.
Overall, we had a great lunch in a lovely environment, accompanied by excellent service. Prices are on the high side, but considering the quality of the tapas you get, it's...
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