Starbucks Coffee Company — Restaurant in Ajax

I was just at chapters, shopping for books, I sat down waiting for my coffee as their was only one barista in the store and I didn’t want to rush him. He brought my coffees right to my table as I was already deep into reading my book. Not that this is a massive deal but I was patiently awaiting him to yell my name across the store for me to come pick it up, as they usually do, I was pleasantly surprised when he didn’t do so. Small acts of kindness go a long way, this made my day! He wasn’t wearing a name tag so hopefully this doesn’t go unnoticed...

My husbands order was completely forgotten about when a rush started just after we had ordered. He waited for 15 minutes, standing at the counter, and no one even bothered to notice there was still someone standing there waiting. The employees engrossed in their work & had no concept of their surroundings as soon as it got busy. Even after he brought up that he was missing his drink, they served severely customers that ordered AFTER him before they managed to get his drink. Blown away, completely unprofessional & a disgusting display of...

After I first joined the Starbuck app as required by its policy, the special discount offer (buy one get one free) was not applicable to the first order. The ill website should have mentioned it on the app, and not just lured customers to sign up the app. This caused inconvenience and dissatisfaction to NEW customers. Another words, I become your "valid" customer once I joined the app. In reverse, why Starbuck "invalid" me by holding up the offer??? Is that how Starbuck welcome new customers?? Such a...