Mad TrappersâŚâŚ where do I begin?
To have an establishment on the village level of elevationâmiraculous. I do respect and value that aspect of the Mad Trapper dining experience. The food I ordered was spectacular; I was incredibly grateful to discover that the kitchen staff are maestros in their respective, occupational, procedural practice. The server, a flanneled fellow, I was particularly, displeasingly dissatisfied with. The food I ordered possessed a rather powerful spice degree, to which my water glass remained empty; consequently, my tongue, a fiery and hellish subsurface for pain and sufferance to multiply to an intolerable scale. The server vanished after taking my order, I felt uncared for, and I took that personally. Mad Trapper is a venue that has potential to prosper tremendously, however, this may not be possible with experiences similar to my own being commonplace. Iâve...
   Read moreâď¸âď¸âď¸âď¸âď¸ Georgia is an Absolute Rockstar â Give Her a Raise! âď¸âď¸âď¸âď¸âď¸
If thereâs one thing better than the views at Sunshine Village, itâs the unreal service from Georgia at Trappers. She isnât just a serverâsheâs a hospitality powerhouse, an efficiency queen, and the kind of person who turns a regular meal into a five-star experience.
Georgia moves with the speed of a seasoned pro, never missing a beat, all while bringing the kind of energy and warmth that makes you feel like a VIP. Drinks? Perfectly timed. Special requests? Handled before you can even ask. She could be running a luxury resort, but lucky for Trappers, sheâs here making every shift legendary.
Honestly, I wouldnât be surprised if Trappersâ success was directly tied to Georgiaâs magic. She IS the experience. If youâre not giving her a raise, at least put her name on a plaqueâbecause this place wouldnât be the same...
   Read moreService was horrible. Order taker took our order and was never seen again. People who arrived after us got their food but we got zilch We had to ask another order taker to track down our order taker to ask what was going on. When the runner brought out the food it was cold and they had not made some substitutions we had asked for and the order taker said they could do. We complained to the manager and he admitted it shouldn't have happened but said it wasn't his fault because the problem was with the overseas staff on temporary work visas, he said the company running the restaurant concession doesn't pay enough to retain reliable Canadian staff. He also said most groups our size don't make special requests -- I felt like he was implying it was our fault. Nobody took any actual responsibility, although they did comp our dessert...
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