Tim Hortons — Restaurant in Alberta

Update* Today was exceptionally good, Rhea was quick to get our order together - and everything done correctly and also caught that we where overcharged and refunded a couple dollars - very impressed today!

Went in driving through town, drive through here at least a few times a month and it's never good. I ordered 2 Everything bagels both double toasted and with extra butter, I watched the employee struggle to spread the hard piece of butter on the 2 bottom pieces, he then left it laying there to get different butter, was gone for a few minutes , came back with more unspreadable butter and threw the 2 top pieces on dry. and cold. I specifically ask for extra butter because I get half of a buttered bagel. this is the worst...

Absolutely the worst Tim’s I’ve ever been to. Waited 20 minutes or so. No chicken in the chicken noodle soup and mostly broth. Our daughter ordered a salad bowl and got a wrap. They fixed that but more waiting. Lots of people on staff but they were all ambling around and were not motivated at all. I asked someone who looked fairly senior and maybe a bit more with it if he was the manager and he kinda looked blankly at me and said no the manager was gone for the day. This was at noon. Lots of other people were getting wrong orders while we waited. It’ll be a long time before I give them any of my money again. I’d give...

I went in today and was the ONLY customer in line in the dining room. There were two employees talking to eachother and taking care of the drive through and not a single person acknowledged my existence. I waited about 20min in the line before finally deciding to just leave and go elsewhere for my food and drink. This is NOT the first bad experience I've had. I live in this town and almost every time I've ever gone it's been a bad experience. The only thing that keeps people coming back is the fact that there's no other tim Hortons around. This tim Hortons might be the worst I've ever been to as far as customer...