Tim Hortons — Restaurant in Alberta

Went inside to experience my first time in one and was ignored by the employees, they were not busy with only 3 other patrons inside and 4 to 5 cars in the drive through. After getting annoyed I got in my vehicle and went through the drive through. The employee at the window was visibly aggravated and kept huffing as my card would not tap to pay on his machine on a stick that he was shoving in my widow. He finaly shoves it to me inside my truck and says irritated "Just grab it eh" I don't know how business is normally conducted up here but I hope this is not a norm. In America I would black list this restaurant, never return and pass the word. The espresso I ordered was handed forth with no option for any creamer or sweetners, my sandwich was decent and the donut I ordered was pretty good but was handed to me frosting side down.. I will skip this location...

Now i see what others mean by rude staff. Bought a few ice capps & got one free from my rewards. Got a dirty look from the cashier. Like what did I do?? Sorry I saved up points to use at a place i come frequently. Sorry i like to spend money here & get coffee 🤨

I agree that they need new staff/hires. I love coming here but don't want the attitude from certain workers. If they don't like to associate with customers. Why be a miserable person & work here??? No one is forcing them to stay. Please get better hires, i hate the toxicity the environment...

Very rude anytime we come by. We spend money here ALL the time, it's better than Starbucks. But the workers ALWAYS act like it's a problem to serve us. Or when we redeem points, they act like it THEIR MONEY being spent when it's obviously not. Constantly messing up orders or being rude & talking to eachother instead of focusing on their JOB they GET PAID to do. If it's such an inconvinience, why don't the workers go somewhere else??? It's not just me, i've seen others being treated the same.

I love Timmies, but the WORKERS make it miserable to...