Match Eatery & Public House — Restaurant in British Columbia

Thanks so much Jana!!!

Last night was our first night back at Match since the pandemic began, and I have to say, what a wonderful experience!

We made a reservation and were called well in advance, to let us know that our table was ready and being held for us. Love that.

Upon arrival, we were thrilled to see that our favorite server (Manager maybe?) Jana, was still there after the pandemic! Even better, she was going to be our server out on the patio!

The patio itself is amazing by the way. Warm and cozy with fires and heaters everywhere, and a front row seat to the mighty Stawamus Chief. It's an incredible location, truly.

From the moment we sat down, everything was top notch. The margaritas were spot on, the lettuce wraps fresh (and surprisingly filling), and the Main courses were prepared perfectly by the Chefs. I might have ordered my steak a bit more rare, but that may just be the Alberta upbringing in me being picky.

Jana's service all evening was absolutely 5-star⭐⭐⭐⭐⭐!

We enjoyed seeing her again so much in fact, that our date night went much longer than we'd anticipated. We enjoyed a few more margarita's than we'd planned on as well, but we were more than happy to phone a ride home after enjoying such fun evening.

If you're looking for somewhere to enjoy all of the action the Chief has to offer, while sipping well made cocktails and high-quality, reasonably priced, pub style food, this is the spot 💯

In the summer you can clearly watch climbers slowly scale their way up the Chief's steep walls, while proximity flyers in "Squirrel Suits" zip past thier heads before deploying their parachutes.

In the off season, it's a sheltered intimate spot to hunker down, and watch the clouds roll in over the granite and trees high above Howe Sound.

It's pretty magical, regardless of the season you're visiting!

It's really great to see this spot back in business! It's great to see they were able to keep some of their great staff too! Thanks...

The service has to be for sure the reason I'm even writing this review. Every time a friend suggests it, my first reaction is to suggest another place in town. Where do I begin...

Staff never greets you when you arrive. Shouldn't that be the very first part of good customer service? Acknowledge the customer?

Drinks take up more than 20 plus minutes to even arrive, let alone have our first drink orders even taken at a reasonable time so in total I have waited no joke 30 min or so to even have a drink at hand.

I've been told bartenders don't know how to make drinks that are clearly on your menu...

Took over an hour to have our 2 appetizers even make the kitchen, so we ended up canceling them and going somewhere else

Drinks would take so long to arrive that we only had a chance to really squeeze in 2 or so.

Most menu items are never available but they won't mention it until you order it. Maybe start off by greeting the table mentioning the specials and letting us know what's 86'd

The list goes on

The food has always been good but that's only when it's actually available

I feel for the wait staff, but maybe close off sections? Have managers take orders and run food rather than look absolutely miserable walking around. Write it on the chalk board downstairs so customers at least know what they are walking into when short of staff.

I've worked in many restaurants and have never seen one struggle as hard as Match does. It hasn't always been these bad, but lately, it has been the last place anyone I personally know would...

A bit of a delayed review here but our experience is still bothering me a couple weeks later. We were a group of 5 adults and 3 children on a Friday afternoon and it was not busy at all. We ordered drinks and some appies which were great. The patio was beautiful and has a really great view of the climbers on The Chief, with a telescope and binoculars provided, a really nice touch since we were there for a very long time… After we ordered our main entrees our waitress informed us it was going to be a bit of a wait from the kitchen, 45min or so. We accepted that and ordered some more drinks and the kids were happily entertained by the climbers. It was a very windy day and an unsecured patio umbrella unexpectedly flew out of its stand and landed directly on my father-in-law’s leg causing a very painful scrape and bruise. Thankfully it didn’t completely impale his leg. The waitress was pretty un-phased by the incident and obviously didn’t report it to management because no one addressed it with us when we told her what happened. We just moved to a neighbouring table to avoid another incident. The food finally arrived closer to 90min after ordering and everything we ordered was cold and mediocre. The kitchen was obviously not on their game, fine, but it was mostly the lack of reaction or care to the injury my father-in-law sustained that would prevent us from returning.

UPDATE: Three months later and I've emailed twice, as per their request in the review response, with ZERO response from anyone at...