August Jack Motor Inn — Hotel in Squamish

The room was nice. Had nice tiling in the entrance and on one wall. It was rated a 2 Star Inn but I've stayed in 3 star inns that were equally nice.

Everything was great, EXCEPT... The lady at the front desk was pretty cranky. She eyed me up and down when I asked for a room. That's fine, I wouldn't base rating on that alone... I give a 2 Star because the next day, I go to checkout and she says "you know if you don't have your receipt you don't get your money back" (for my deposit). Which, I've stayed in places before and never heard of that so I replied "no I didn't know that". I was never told that. Luckily there was someone else there, I think her husband, and he was very friendly.

I offered to go back to my room to search the trash for my receipt, but the husband argued a couple things with her, and magically she pulls out their copy of the receipt. That she had all along. That's outrageous. As if she didn't remember me from 15 hours earlier. Basically, she was trying to see if she can rob 100 dollars from me. I wonder if she's done this to people before.

The room was nice, and a pretty good price, but there was a couple other spots that seemed nicer, were higher rated AND cheaper, within a couple blocks. They were booked up though. I honestly would have given this place a 5 star rating if the woman didn't pretend to not have the receipt and literally try steal my money. Pathetic behaviour by who I assume is the owner. The...

PLEASE STAY AWAY FROM THIS PLACE!!!!This should not even be given even 1 star. It's the most terrible place we've stayed. My friends and I just checked out. Since it's a long weekend and due to change of plans, this was the only place available for us. There's a heatwave and we weren't informed that there's no AC in this place. And it's summer for God's sake! They should have atleast provided a fan for the room. When we asked for a fan, the lady told us they don't have anymore. Without even apologizing for the inconvenience. We are 5 in the room. And the 2 of us had to sleep in the car coz it's cooler outside than in the room. The next day, we called while we were outside asking to provide us a fan. They were complaining because we only booked for persons when we are actually 5 in the room. We are willing to pay for the 5th person as long as they provide us a fan and an extra bed. When we got back in our room, we found this small fan. Didn't help at all with the heat in the room. They know at firat that 4 people are gonna stay in that inferno room but they only provided 2 towels! I mean seriously?!!??!!Even with the toilet paper. When we checked out today, the lady was saying we have to pay for the 5th person for $10/ night. And when we told her about our complains, she even had the guts to tell us, " That's your problem!" Isn't it supposed to be theirs coz they are the owners. THEY ARE...

TL;DR: Bed bugs discovered, manager's defensive attitude deters future patronage :(

It makes me sad to write this, but, please save yourself money and do yourself a favor... and stay somewhere else.

Despite initial optimism for the recently renovated August Jack Motor Inn, our stay was marred by the presence of bed bugs.

Upon discovering the infestation, I promptly contacted the inn, hoping for a swift resolution. Unfortunately, the manager’s response was defensive and accusatory. Rather than addressing the issue with empathy and professionalism, he insinuated that I was attempting to scam the hotel. Why would I want to pretend I have bed bugs? Why would I spend $800 on bed bug exterminators to get rid of them? I've never had to deal with bed bugs and would never ever want anyone to deal with this. His dismissive attitude and refusal to provide any help has left a really sour taste, deterring any desire to return. 😞 he also hung up on me on the phone when I was trying to explain what happened 😭

While the location initially appealed to us, the presence of bed bugs (ew ew ew), the smell of cigarettes in the room, coupled with poor customer service has dissuaded us from considering August Jack Motor Inn for future stays.

You'll end up spending MORE money trying to get rid of bed bugs while trying to stay somewhere...