Quesada Burritos & Tacos — Restaurant in Burnaby

UPDATE: Aug 23, 2020 Social Distancing markers are good! Came back here are saw some good changes. They placed tables to keep customers from coming close to the food. Servers are now new, as far as the front. They are a bit better at giving and asking the usual questions. Sounded like they are upbeat in serving food too. People who don't like food service shouldn't be hired so their business will not get affected with bad server attitudes.

I will be adding 1 star since customer service has upgraded, they have respected the social distancing and made extra precautions, the business has outdoor seating, and the food tastes a bit better than before.

-- March 15, 2020 food is not dry anymore. me and my husband come here more than the landmark. the veggies might be over fried cz it just sits there after 1pm. Still a good place to eat lunch.

Did not change the stars because the staff is not taking extra care of serving since there's the covid virus is out. Kept putting the utensils on the table when you ask for it. Some times they make the water for you but they touch the drinking area.

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my and my husband already go to Quesada in Landmark. We were the first customers there. Compared to that place, they have similar menu and taste. Nothing was much skimped. Good quality of the items on for show.

-2 star not a clean place at all. the rice was hard (like from the night before) meaning the staff didn't know how to maintain rice throughout the day.

It's a good quiet place to hangout, it's just they are not good yet with keeping food safe. will change my views if they...

Really poor customer service and concerns with the freshness of the food.

I arrived at 7pm and they close at 9pm. No queso available. Asked for guacamole and chips. Watched the worker scoop out a bunch of brown guacamole and put it in a container for me. I complained and asked for fresh guacamole and the worker said “I’ve already mucked this up. No”. I refused the chips and guacamole.

The refried beans were so dried out that I wouldn’t have fed them to my dog. I went with black beans instead.

The grilled chicken appeared to be sitting without a properly working steam cup. I opted for the drunken chicken which was obviously being kept heated to the proper temp.

I had serious questions about the freshness of the ingredients mentioned and would HIGHLY recommend avoiding online food orders from this restaurant.

I’ve been here quite a few times and never had any issues like...

Ordered for pickup through the website for pickup. Called in to confirm my order, great customer service… But the food was atrocious, i can honestly say it was the worst burrito ive ever had in my life. Not only that but they only have two sizes, regular and large; both overpriced i got to say. I usually enjoy a medium-large burrito to myself; but i could not stomach eating more than half my “regular sized” burrito. Stale lettuce, stale and burnt chicken, it really cant be difficult to prepare fresh food prep throughout the day. I can confidently say I will be only be getting lunch burritos from Mucho from now on. Not only are their ingredients fresh, but their sauses taste good too. Terrible first experience at Quesada...