Subway — Restaurant in Burnaby

Made my order wrong (asked for spinach and gave me lettuce on both footlongs instead); requested black olives and there were none. Gave them another chance and went into the store to pick up my online order, the “manager” stopped me and confronted me about the online complaint I made and telling me not to file fake complaints online. Showing me a random video of someone making a sub putting spinach in to prove that she did make the sub and put in spinach. Her attitude was horrible. It makes no sense for anyone to be making a false complaint about getting lettuce vs. spinach. Terrible customer service and insane how she’s accusing the customer for her own lying to cover up her own mistake when the issue could be so...

I and my friend were the only customer in the restaurant. When i arrived the gal was sweeping the dunning area. She saw us but did not acknowledge our presence. Felt like we were NOT welcome. She kept on sweeping while i waited to place my order. After she was done sweeping she started to wipe the tables all the while i. Was still waiting to place the order. Totally ignored us. The girl was visibly upset. Maybe a customer before us upset her. She never smiled once. Finally, at the sandwich board, i felt i was rushed. Rushed from bread selection to veggies. Anyways, at least my sandwich was not poisoned. Thank God, the...

This Subway was The Worst Subway I've been to, the one E.I. girl was very rude., and she when I asked for Spinach she put about 7.5 little leaves, I asked for more she put 2 more., I was like no no I want more like lettuce., She said No we are only supposed to give you 6 leaves. So after getting the other veggies she was charging me $16.75 for the ft long sub.., Only. I asked why., She said She had to charge me separately for the items (avocado, bacon) that the sub advertised (turkey,bacon,avacado) I was being charged separately for all but the turkey. Very Wrong, NEVER GOING...