Sushi S Japanese Restaurant — Restaurant in Burnaby

2022: Many many years ago I have a 1 star review. But recently the new waitress Sarah was extremely kind. We came back years after covid, and though a waiter made us buy the most expensive option, Sarah was very helpful to us.

She chatted with us, and explained the options of each menu item and serving size. She also gave soup on the house 😍 so kind...

After I mentioned my birthday, she was adamant on getting icecream for me. She is so sweet. I'll definitely be coming back. And they didn't raise the price, which actually makes it not so expensive.

2016: The place looks very nice! The food tastes adequate. But that's about as good as it gets. I sincerely hate giving such negative reviews, but only if I feel mistreated.

The first time we came for the grand opening a few years ago, we got a pretty dish with an orange. I thanked the waiter, and he retorted that it's only for the grand opening; there won't be any after the event. Well, that was awkward. Who knew it would be even worse many years later?

There's literally no parking (we had to park at bcit), the amount of food they give is very stingy, the price is a bit high, and worst of all, the waitress was very rude.

Initially, she gave us a pitcher of tea, then took it away. Later, she asked us where we put our tea which started the lunch off with an uneasy mood.

As time went on, we weren't attended to for at least 5 minutes. When the waitress did come with food, she had a very big frown and passively aggressively ignored us.

We also ordered chicken teriyaki, but she gave us chicken karaage. We told her we didn't order this. She snapped saying that we ordered it and claimed that she even "confirmed" the order. We didn't want to cause any unnecessary conflict, so we just accepted the karaage even though we didn't order it nor did she didn't even confirm it.

We went a year later and had some special rolls along with aburi and a house green salad. It was very heavy, especially the cheezy cheezy roll. After that meal, both my brother and I got sick. The cream and the cheese sat in it stomachs the entire day. We were so sick we couldn't even have dinner. Looking closer at the menu we realized that the sushi were served smaller than usual sizes for "quality" in fine print and that if we wanted the large rolls we can ask free of charge. I'm not going to say anything about that although I would prefer they ask us instead of putting it in small letters.

The waitresses were much nicer though!

We waved goodbye to the waitress even though we didn't feel very welcome at the restaurant, and she smiled very briefly. At least that's an improvement.

I know the place was busy, and the waitress was tired, but that doesn't mean she can treat customers unfairly. I work at a very busy coffee franchise, so I understand the fatigue, but please...

Couldn’t decide between No. 1 Beef or Japanese so decided we would go to the plaza and see which had seats for us. No. 1 beef was super busy so Japanese it was. Surprisingly during diner time they had lots of open tables!

We’ve been to Sushi U once before a long time ago. Don’t recall it being outstanding but hubby recalls it being good. Staff was attentive.

Ordered:

Wild salmon aburi $17.50 one of our favourite things to order but this was a total disappointment. Pieces were smaller than the standard rectangular shapes these usually come in. It was oddly shaped so rice broke easily when you tried to pick it up, it would fall apart

Chicken katsu $16.50 crunchy and fairly big, but thin came with miso soup wasn’t a fan of the mustard mayo sauce they drizzled on top dressing on the salad was also mayo based which was ok but not great.

red roll/awesome roll $11 each my fam’s comment was they tasted the same just with diff fish topping and one had noodles

Dynamite $7/negitoro $6/Alaska $8 pretty standard

Deluxe assorted sushi combo $35 came with miso looked very pretty including gold flakes (sorry photo is missing two pieces as my family are vultures! Lol) I like that they don’t have an overwhelming amout of rice. My daughter mentioned on the menu they indicate they use less rice so you can enjoy the fish but if you wanted more rice you could request free of charge.

Kani $9/tako $6.50 sunamono daughter and hubby had this and didn’t ask for their feedback so unsure

Would rate 6.5/10 so not going back prob for...

Could not find a decent Sushi place near the Burnaby central railway or even one that was open. But again a blessing in disguise that we drove 10-12mins (traffic) to find this little gem.

We ordered the Beef Udon, Triple Combo, Sockeye Combo, Mango Ebi Roll, 2 Ebi Niguri and a large hot sake. The combos came with miso soup as well. They also gave us these seafood deep fried balls for Father’s Day, complimentary (Love that).

Price: It’s what you’d expect at a Sushi restaurant but a bit pricier.

Portion/palate: Portions are great! The Sockeye Sashimi was unbelievable with its texture and thickness. I highly recommend the Sockeye Combo. The Beef Udon was great with lots of flavor. I dip into a lot of wasabi and soya sauce so the rest of the Sushi was mostly my sauce.

Place: The restaurant was clean and the atmosphere was nice. Lots of space at each table, I didn’t feel cramped like other places were the have small tables to fit in more people. The only thing I had a problem with was the parking. Either get there just before it opens to get a parking spot or suffer trying to find parking and walk to the restaurant. There is another restaurant in that area that seemed to be very busy so that may be the reason for the lack of parking. Location is great because it is a few mins off of the highway.

People: The staff were friendly and also was very attentive to our needs.

Overall I believe my family and I have found our “go to” Sushi restaurant in Burnaby. Come right before it opens for parking and...