Fatburger MacLeod Trail — Restaurant in Calgary

Not sure what to rate it. Tiny mistake on the order, not a big deal. Just a quick fix.

Price of the food is a little pricy.

The day I was there, they had a person bring the food out and cleaning tables.

Not finishing everything, so was wanting a bag and a container to put the food in.

That person took our leftover onion rings (not many) and threw it out before bring the container and bag to the table? She didn't ask first or even apologize... I think she didn't realize that she threw it out?

Actually, I think I heard her ask a table earlier if he was done and wanted a container. He said, no to the container. She cleared the table. I saw her throw a almost whole burger and fries out. I'm not sure if that's what the customer wanted.

I think she should wait till the customers leave before clearing the tables.

I will eat here again but I will clear my own...

It is IMMACULATE from beginning to end. I mentioned how incredibly immaculate the entire restaurant is, and the service. They told me. It is Our Standard. We mop 10x a day. Our bathrooms are also kept to the cleanest Standard. They are.

The girl who takes ny order is fabulous. Shes very professional, accommodating and friendly. She is all about her job, and the customers. As I was sitting, she even brought over a card for me to stamp for my visits. I love the Cajun salad. It is fresh lettuce, fresh tomato, fresh mushroom, with Cajun chicken and a mustard dressing that makes it so deliscious. I asked for some onion, and the chicken is freshly seasoned and cooked, served nice and hot. I understand there are 4 to 5 locations in the city. This was McLeod Trail South. The Fat Burgers are made fresh, and with...

The employees seem to be either robots or clueless to their surroundings while the supervisor was obviously trying to snap them out of their trance. I can't speak to why this may be the case, but regardless it adds to a rather poor customer experience.

For this particular visit, two things caught my attention: An employee decided to mop the floor literally around me while I was sitting and waiting for my order to-go. The supervisor/manager tried to tell him it's best to mop away from the customer and go back to mop the missed areas after there are no customers there. When I was leaving with my to-go meal of chicken tenders, the employee that handed me the bag specifically stated that the sauce is in the bag. I trusted him (for some reason) and left, only to find when I sat down to eat that there...