Tim Hortons — Restaurant in Calgary

This is the second time I've been here where there are 7 or 8 staff members behind the counter but 1 person taking orders while there was 11 customers in line. The lady kept trying to grab my donuts while I was still ordering, instead of listening to order (maybe she wouldnt have messed it up as bad is she listened) This is the second time that my order has NOT been correct. I order the Canadian maple donut for my dad who is in the hospital. He looks forward to this donut every time. TWICE I have got Boston cream instead. This is not ok! This time I ordered a sausage breakfast sandwich on a croissant and for the second time it had been burnt!!!!! This location needs serious help. I will now bring my dad coffee and donut from the south and let it get cold before I bring it to him in the hospital. I will be forwarding this to corporate as well. Franchisees have a...

I had the worst encounter with the staff working at the TIM HORTONS inside Foothills Medical Centre. I work in this hospital and have never experienced this kind of RUDENESS ever! The staff named JOY seems to be problematic every time I visit this location and very impolite. The way she talks to you is very condescending, If she is in fact a supervisor here, she definitely needs some more coaching. I was with my co workers and have been treated badly by this lady not once but a few times. I'm not sure if its just us or she is really like this all the time. I wish Compass Group can provide proper customer service training to this employee so other customers will not have this...

I am a nurse at Foothill hospital, the amount of food they give you is ridiculous, specially there is an asian girl who suppose to give you one scoop of rice for example, she shakes the scoop until she makes it half of the amount she suppose to give, or for their salad, she literally counts the lettuce pieces, and for soup or coffee, it’s half empty. There’s Timberline cafeteria at the hospital that is much better quality and nothing...