Avatara Pizza Ltd. — Restaurant in Calgary

Had a great experience at the location in the NW. This establishment is 100% gluten free so as a Celiac I felt safe eating there. I ordered the Maui and the Champagne Cheesecake and they were excellent. My husband had the T-rex and he also enjoyed his. He has a nut allergy and I let them know when I ordered. Of their own volition they took extra precaution for him to make sure there was no cross contact. It was really nice for once to be able to order anything off of the menu with no special explanations (I did still ask the questions). I will be going back here before I leave Calgary!

Avatara NW was so good I made a point to come back before my visit to Calgary was done. I had the Aristotle with the addition of Chicken and the Champagne Cheesecake. It was excellent! My husband who is not celiac but does have a nut allergy had the Trex and Tiramisu. They took his allergy seriously and made sure there was no cross contact. He thoroughly enjoyed his food and couldn't remember the last time he had pizza that good. All of the food in the restaurant is gluten free so it is nice to have unlimiited options! Because I am asymptomatic celiac I cannot say whether I was glutened or not but I feel very comfortable and confident with the food preparation and meal I was served. The service was above and beyond. I will be back next time I'm...

I am vegan, and the vegan pizza was very mediocre. Too much going on made it ironically bland and the mountains of greens (spinach or arugula) cooked onto it made it wet and overpowering with that awful cooked greens taste. The other toppings just felt like they werent even on the pizza. The beyond meat was tasteless, it needs to be fried and seasoned beforehand.

Aside from this the worst part was the service, the person was having trouble understanding what I wanted and kept getting irritated when I would try to start again because he was convinced he had it right, when I kept trying to correct him (he kept saying pineapple on both, olives on one. I wanted olives on both, pineapple on one) he said "yes that's what I said". He also had the cheese wrong despite me initially saying vegan pizza, no feta, add vegan cheese but luckily he came back to ask if we "wanted regular cheese" I guess.

The pizzas come out 20 mins later with pineapple on both, olives on one...... -_- At this point I was too tired to correct him because it just seemed too arduous. The lemonades were great though. I hope they can make the vegan beyond meat pizza more basic but more tasty in the future. I recommend getting rid of all the toppings sans the meat/cheese/sauce, frying the meat beforehand with seasonings, and just topping with...

Update: The GM called me to discuss this issue. He left a really great message and took accountability for his employee's mistake. He said he went over safety protocol with him and stressed the importance of using different cutters. I appreciate that he took this issue seriously, and therefore I have adjusted my rating accordingly.

My star rating is based on how this restaurant is not careful with cross contamination. I ordered 2 half vegetarian pizzas and one full pizza with meat. When I got home, I saw my vegetarian pizza had a couple pieces of pepperoni on mine. I called the restaurant and he denied that it happened. It clearly looked accidental but now I can't eat that pizza since I am vegetarian. I offered to send in pics but the person there became defensive and didn't want to listen to me. He did agree to refund the amount on the half pizza that had meat but his attitude toward me was unacceptable. My husband said it looked like he cut the meat pizza first and then used the same cutter on mine. This is worrisome for any person that is vegetarian or has a nut allergy. BE CAREFUL.

I attached a pic, you can see there are sundried tomatoes but...