Tim Hortons — Restaurant in Chambly

Today I've had enough! The service and management of this location has gotten ridiculously bad and inefficient. When there is a few cars in the drive through the staff suddenly forgets that there are people who actually care enough to come to the counter. Customers within the store go unattended to as the staff run around like fools trying to rush and get the orders done one at a time. Regardless to the fact that the drive through ordered a pizza and the lady at the counter just wants a coffee and a donut. That lady has to wait for the Pizza, then the customer to pay and then the staff to notice her before even deciding if they want to respond to her. Take the pizza order, while it's cooking take the counter order and boom more happy customers. Why isn't management training their staff to manage more than one customer at a time? Now, forget trying to just get the order right. Today I passed by and the restaurant was almost empty. I ordered a 3 meat pizza to leverage the promo on my Tims app. First the app froze so I couldn't get the promo. Next the pizza delivered was a cheese pizza. Really! Where is the effort in doing one's job? It wasn't even busy!!! To be honest I will now drive out of my way to go to another location if I ever want to try Tim Horton's again. Very disappointed customer... This is NOT how you treat paying customers. Train your...

Although I’m not a Tims fan (specially because of the usual poor service) I often go followed by my kids requests.Surprisingly this is the first time ever that I saw a clean and organized Tim Hortons restaurant. Products were well displayed, food seemed fresh and were pretty organized on the shelves. Congratulations to the owner and her team on this Chambly’s branch. It seemed to be a good work environment, where staffs were all connected. That also was reflected in my order, delivered correctly as it should be (unfortunately that is not often on other branches). I was pleased to meet this store, specially because it is close to my house, pretty convenient but I was avoiding due to the bad experience I had on other stores. From now on, I will definitely consider to go...

Not buying Tim Horton anymore most of the time the code don’t pass I was supposed to get 4 roll up the rim and I got nothing so most are BS they are out of hush brown what a mess as usual no manager no supervisor served with attitude I feel so sad I could win the car with 4 entry didn’t have The issue is I speak English she answer in French but one of the employee talk to client in...