We've been here a couple times but only during the air show and usually only for pie. Today we went in out of the ordinary, just driving around and spontaneously decided that we needed to go. I have to admit, we had an extremely pleasant experience, even if there were some waiting times. With every down, there was a pretty positive up to make up for it!
We waited for a while, completely forgetting that infamous lunch rush. No fault on them, just poor timing on our part. During our time there they were extremely honest with us in why it took quite some time to be served food. Oh well, things happen, we understand. They offered an amount off due to the waiting. My husband got the Airport Burger, a classic that reminds him of the old Z-Burger. I got onion rings, and they were fantastic!! Completely worth the 10$, I felt. As it was a decent portion of rings as well as fresh and hot.
During our time, they had some pretty great interactions with the kids; It felt really warm and positive. I never caught our waitress name but she was awesome. Friendly, white hair, has an awesome sarcastic attitude that we saw her use with her regulars. By the end of our meal, just as I had finished my amazing Turtles pie, she had informed us that our meal was generously paid for. (Just in case you ever see this, please know that we were extremely grateful for the gesture!).
As we left we ended up almost forgetting a bottle. Thank goodness for our waitress though, she hollered at us and chased us down with it.
Thank you again! We...
Read moreThis place is great! I love the food. However my experience 2 weeks ago and today is a huge difference. I guess they have a new management taking over, but prices went up (that is understandable and not included my stars), but they reduced the menu to maybe a half, seems very plain and general. I always loved the place, the food is still good, but the place is changing and not towards better. We came there, we waited as usual, but then when we were seated, we waited 30 minutes for a server to come by. Meanwhile people seated after us where having a coffee, water, and their food was ordered. She took our order, and still no water- we received coffees (not me as I ordered water) but never water. I had to ask another waitress to get water. Sitting outside when is hot without water can be quite challenging, especially when you are pregnant. We received the food. When we asked for extra plate, we were told its extra 2$ per plate....what? We had to then ask for cutlery, then for ketchup, nobody came to refill water. After that, we have not seen our waitress since then. (We spent there all together 2 hours - seen our waitress in first 30 minutes and then 25 minutes later with the food, after that she was gone hoping for a pie menu). After another 30 minutes sitting with our plates empty hoping for a server to come by and ask how we are doing, and nothing was happening, we asked another server to get the bill, she didnt bring it and she went cleaning other tables, we went inside, paid and left. This never happen,...
Read moreAbsolutely disgusted with the waitress who criticized my mom and grandma when I went to the bathroom on how much they tipped her. For starters a tip is not guaranteed, it is earned, secondly our food took over an hour to come out and we even sent it back as it was cold. 3rd how do you not know I was not paying the tip when I returned from the bathroom as they were still at the table finishing their drinks. When I returned my grandma and mom said to just leave. Then when I called to speak to the manager about this and ask the ladies name who talked to seniors with such disgust and humiliation she refused to tell me and hung up on me. What kind of person treats 2 seniors like that. Couldn't say it to me when I was there but humiliating 2 seniors is just damn right disgusting and uncool. You don't deserve a tip. learn your clientele as their mostly seniors or is this your normal thing were you belittle seniors all the time for more tip money?. Clearly it appears you do.. you...
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