Pizza House & Sub — Restaurant in City of Cold Lake

Literally the worst turkey sub I have ever had. I could not believe it when I was watching the worker gingerly lay out and fold over two microscopically thin slices of turkey on a 12" sub and that was the complete portion of turkey for the sub?! What do you do at that point once you've already paid? Ask for a refund? And oh yes, that's right they charge you first then produce the sandwich second. Also they have auto-tip enabled which should have a zero option to match the amount of turkey they put on a sub.

Anyhow, against my better judgment (I should have just said give me a refund when I saw the lack of ingredients going on the sub) I gave this turkey sub a chance and no surprise it was the worst and I mean absolute WORST sub I have ever had in my life. Too much mayo, all the ingredients were chopped up and falling everywhere, except for the two whopping pieces of thin sliced turkey that you cannot even taste on a TURKEY SUB! Also the worker took it upon himself to add lettuce to the sub which I did not ask for.

I would give zero stars if I could but I can't so I will just recommend completely avoiding the turkey sub at this place if you even bother to go there. It takes a lot for me to say this, but Subway is a 100x better than Pizza House and Sub when it comes...

Very rude employee brought my pizza order to me.

I asked for a bag to carry out my 2 pizzas and 2 cokes.

She brought me the smallest bag possible to put the pizza in sideways. I said I need a bigger bag. Have you ever tried to carry 2 pizzas and 2 cans of coke without a bag? So she brings a bigger bag and expects me to put it in the bag myself.

When I struggled to put the in flat, she proceeded to put the in sideways again. You never, never give someone a pizza sideways in a bag. I said stack them she tells me NO! To which I reply YES! And I proceed to put the 2 pops in to carry out. She tells me NO! Again.

I have a bad right shoulder and need some way to carry food to my car. As a result of her rough handling I almost dropped the whole order in the parking lot because she damaged the bag.

Just RUDE.🥵 I've been here 6 times in the last 2 weeks. The pizza is great

Thanks so much for you kind and sincere reply.

It was nice to visit again last night.

Glad to offer reassurance to you and your...

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