Unpleasant Experience with Shadae at Starbucks
This is my go-to Starbucks. I’m there everyday and just recently visited this Starbuck and I had a highly disappointing encounter with one of their employees, Shadae is her name I believe. I regret to say that her behaviour left a lot to be desired, and I feel compelled to share my negative experience.
Her body language and tone of voice were off-putting, and it immediately set a negative tone for our interaction. As a paying customer, I believe that a friendly and helpful attitude is essential in the service industry, but unfortunately, Shadae failed to deliver on both fronts.
To make matters worse, when I asked a simple question, Shadae responded with unnecessary hostility. Instead of providing a polite and informative answer, she had the audacity to question why I even had that particular question in the first place. This sort of condescending behavior is inexcusable, and it made me feel belittled and unimportant as a customer.
In general, Shadae's overall attitude throughout my visit was consistently unpleasant. It is disheartening to encounter such unprofessionalism and rudeness from a barista who represents the Starbucks brand. As a regular customer at Starbucks, I have come to expect a certain level of service and respect, but Shadae failed to meet those expectations entirely.
I sincerely hope that Starbucks management takes appropriate action to address Shadae's behavior and ensure that other customers are not subjected to such a negative experience. In the future, I would advise patrons to be cautious when dealing with her and to report any instances of mistreatment to the management promptly.
Overall, my visit to this particular Starbucks was marred by Shadae's aggression, nasty demeanor, and bad attitude. It is a shame to see such behavior tarnish the reputation of an otherwise renowned coffee...
Read moreHave always loved the idea of sitting in a Starbucks, enjoying the ambience and either putting my head down and getting some work done or sitting and enjoying a coffee. Free Wi-Fi is always a plus, the staff is always pleasant, but here's the issue with the Courtice Starbucks location. It is on the main floor of a multi-story building and directly above it is a workout location for a gym. Why that poses a problem is that it seems to be a CrossFit gym, meaning they do a little bit more impact heavy workouts. If you put two and two together you will have figured out by now that loud thumping and banging on a regular occurrence throughout regular business hours is constant. It is definitely distracting and totally ruins the atmosphere of what would otherwise be one of the best Starbucks in the Durham region. I get that landlords have to fill their buildings but a little bit better planning could have been done by...
Read moreI couldnt believe what I saw today. About a week ago I went to starbucks with my "brown" friend, which i am also brown. We asked for water and they said they didnt do it anymore so we just left. We came back today and we had. A server named Oliva, or something like that. She had a buzz on one side of her head and had piercings all over. This time i came with one of my white friends, and apparently they do it now? I wasn't happy about it so I brought it up then she started being defensive. She then only gave my white friend water and said you are not getting any. What the hell is that? If you wanna be critized for colour, courtice starbucks is ur place....
Read more