Starbucks Coffee Company — Restaurant in Clarington

Unpleasant Experience with Shadae at Starbucks

This is my go-to Starbucks. I’m there everyday and just recently visited this Starbuck and I had a highly disappointing encounter with one of their employees, Shadae is her name I believe. I regret to say that her behaviour left a lot to be desired, and I feel compelled to share my negative experience.

Her body language and tone of voice were off-putting, and it immediately set a negative tone for our interaction. As a paying customer, I believe that a friendly and helpful attitude is essential in the service industry, but unfortunately, Shadae failed to deliver on both fronts.

To make matters worse, when I asked a simple question, Shadae responded with unnecessary hostility. Instead of providing a polite and informative answer, she had the audacity to question why I even had that particular question in the first place. This sort of condescending behavior is inexcusable, and it made me feel belittled and unimportant as a customer.

In general, Shadae's overall attitude throughout my visit was consistently unpleasant. It is disheartening to encounter such unprofessionalism and rudeness from a barista who represents the Starbucks brand. As a regular customer at Starbucks, I have come to expect a certain level of service and respect, but Shadae failed to meet those expectations entirely.

I sincerely hope that Starbucks management takes appropriate action to address Shadae's behavior and ensure that other customers are not subjected to such a negative experience. In the future, I would advise patrons to be cautious when dealing with her and to report any instances of mistreatment to the management promptly.

Overall, my visit to this particular Starbucks was marred by Shadae's aggression, nasty demeanor, and bad attitude. It is a shame to see such behavior tarnish the reputation of an otherwise renowned coffee...

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