Continually disappointed with the quality of food at this location as well as the accuracy of orders. I had five orders going through the drive-through that were completely wrong. The manager tried to amend the situation and offered me a complementary meal which an exchange I asked for muffins instead. The muffin order was wrong. I know that there are some people that have probably received the wrong order as well and as times are tough financially and otherwise receiving outstanding service from such a large chain should be at the forefront. McDonald’s has gone downhill not that I eat there anyway, I usually get muffins or Diet Coke from time to time, but this is just lower than standard. McDonald’s as you’re feeding into the epidemic of obesity and diabetes how about this - up your service up the quality of your food up the basic standards for accuracy of the meals that are ordered and take into consideration that when people spend money at your organization end, it should be 100% accurate bang on and if it’s not, it should be made right. Will never get a Diet Coke, or muffin from McDonald’s ever again. You’ve...
Read moreIf I could rate it 0 stars I would. First I had to wait close to 10 minutes for someone to come take my order. Made my order for dine in, was given a locator and was told to sit down someone would find us. No one came. Went to see where the order was and she gave me cold food. Brought it back and asked for it to be made again. The line cook said "I just made that". Also asked for coke no ice. She gave me one with ice. Told her I didn't want ice. She said do you want me to do you a new one? I said yes... That's what I asked for. Manager came out to apologize and asked what he could do. I told him he has the worst McDonald's I've ever been in and he has a horrible rating online and all I want was my order made right and hot. While I was eating I watched the fries cook take all the stale fries from the top that fell out of the fries boxes and push them into the bin to scoop for the next group of orders. Keep in mind I've now been there about 30 to 40 minutes so those fries are old! Don't stop in Coldbrook, go to New...
Read moreJust left the drive through, I ask for salt and ketchup in the bag, no problem okay get to the cash window, she doesn’t even acknowledge me while she’s jabbering on with her co-worker which I’m assuming was much more important than to even say hello, as I ask if she minds taking cash, she shoves the atm machine on a stick in my car window while still talking to the coworker. As I begin to say thank you have a nice day, she had already shut the window on me mid sentence, get to second window, she hands me my fries and drinks but forgets one coffee, as I’m saying you forgot..... the window yet again was shut during mid sentence, as I sit there and wait, she finally opens the window and says can I help you, is something missing. Yes my coffee, okay as I drive away thinking I’ve just been on a prank show because of the outrageously inconsiderate unpleasant experience I just received. I get to destination, not one ketchup or...
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