Tim Hortons — Restaurant in Cookville

The service at the Tantallon location after the hours of 12 midnight is extremely poor. Despite having left several requests for the owner to contact me to discuss this in person I have yet to receive a call. The issues range from being told "it's you again", "don't even ask if we have any donuts, Timbits or muffins because those over there cannot be sold until after 6 a.m." and other rude comments of this nature. I have been nothing but polite to any of the servers at this location. I have only ever asked why they cannot serve the product which is in clear display for customers to see because it doesn't seem reasonable to me that a Fast Food Outlet would display product yet not serve it to customers. The only time I would ever go to this location is if I require coffee when I'm driving late at night and there is no other option available. It certainly doesn't surprise me that we service such as this Tim Hortons' market share is declining rapidly...

7/15/22 9:15AM, Went in for a coffee, farmers wrap and chocolate doughnut. Could only pay with an American $20.00 and did not get the exchange. When asking the cash was told, " I gave you all your change". I asked Again about the exchange rate and was told " We don't give exchange". That was a very expensive breakfast and will drive to the other one in town before going back there. Then again, MacDonald's coffee is starting to be better for that price. Being told there is no exchange for a visitor to Canada is even more of an...

Abysmally poor. Service with no interest. Asked for oatmeal, 'we don't have any.' I asked next for yogurt. 'We don't have any', all the while looking out at the people in the mall. I asked, 'why are they on the menu?' 'Is there something else you want...?' We ordered then waited 1/2 an hour. Order messed up. Not going to Tim Horton's ever again no matter how hungry or coffee deprived!! Horrible service and it has been that way at so many locations for the past few years....