Tim Hortons — Restaurant in Dartmouth

Inclusion Nova Scotia recently had the pleasure of experiencing the catering service provided by Tim Hortons at Highfield Park, and I must say, it was an absolute delight from start to finish!

The catering team at Tim Hortons Highfield went above and beyond to ensure that everything was perfect for our event. From the very first interaction, they were professional, friendly, and incredibly accommodating. They worked with us to create a menu that would appeal to all of our guests, and the execution was flawless.

The food itself was exceptional. The assortment of freshly brewed coffee and signature Tim Hortons beverages was a huge hit with everyone, providing the perfect pick-me-up for the crowd. Their baked goods—ranging from buttery croissants to perfectly iced donuts—were incredibly fresh, soft, and full of flavor. The sandwich platters, featuring a mix of deli meats, cheeses, and fresh veggies, were a crowd favorite, with each bite satisfying and filling. The balance of sweet and savory options made sure there was something for everyone, and the quality of the ingredients truly stood out.

What impressed me the most was the attention to detail. The presentation was neat, organized, and thoughtfully arranged, making it easy for guests to help themselves while still maintaining a clean and inviting atmosphere. The catering team ensured that everything was replenished promptly, keeping the food fresh and accessible throughout the event.

Overall, the Tim Hortons catering service at Highfield Park was absolutely top-notch. The quality of the food, the variety offered, and the excellent service made the event memorable for all the right reasons. I would highly recommend Tim Hortons Highfield for anyone looking for reliable, delicious, and professional catering. Thank you to the team for making our event a...

I would like to bring to your attention a very disappointing experience I had at your drive-through on Monday, September 29, 2025 around 6:00 PM.

I was waiting in the queue for almost five minutes, and the line was moving very slowly. When I reached the order speaker, it was off and not working. I tried saying “hello” multiple times, but there was no response. I assumed the orders were being taken directly at the window.

When I reached the drive-through window, the girl who was standing there delivering the food immediately asked me for $4 without even taking my order. I explained that I had been trying to order at the speaker but it was not working, and that I only needed a coffee. Instead of assisting me, she was very unprofessional and rudely told me to go back and join the line again, even though I had already waited so long.

When I expressed my frustration, she simply said, “I don’t care.” On top of this, I noticed the staff were talking in their mother tongue while on duty. I do not mind what language people speak personally, but in a customer service role it comes across as unprofessional when customers cannot understand what is being said.

This experience left me feeling very disrespected, and I left without placing my order. Customers should always be treated with courtesy, and staff should remain professional, especially when there are technical issues such as a broken speaker.

I hope this matter will be taken seriously and addressed properly so that no other customer has to go through the...

As soon as I walked in, I was greeted by the lovely staff that worked there. The food was absolutely spectacular, may I add. Just looking at the bakery they had, everything was made fresh which lived up to their slogan. I ordered a medium double double coffee and a breakfast sandwich and it left me stunned with the outstanding and immaculate flavour of the sausage and egg sandwich I ordered; for fast food, it has me astonished. This Tim Hortons definitely raises the bar and what should be the standard for Canadian fast food.

Moving on to the staff. The staff was out of this world: I bring my little brother along because he was also starving at the time, deprived of a fulfilling meal. The staff is not JUST friendly to customers, but also children. They were all kind, but there was this one girl in particular that goes by the name Blaze. One of the kindest and sweetest girls I have ever met. She went so far as to even put a heart in my coffee, which I can’t even imagine how difficult that could have been. She was very considerate and patient with us and was overall a big help, she honestly deserves a promotion.

The atmosphere. The atmosphere was just great. They have awesome furniture in the Tim Hortons, very comfortable and nice to sit on. The overall air was nice. People were talking, laughing and having fun along with the staff.

I will definitely be back here again, people reading this NEED to visit this Tim Hortons asap which offers high quality customer service, food and a...