Parkside Pub & Smokehouse — Restaurant in Dartmouth

Burger 10 for burger week 2024

B3A Burger 6-oz beef burger topped with slow maple-smoked pulled pork, crispy jalapeno-cheddar-spiced house potato chips, and smoky honey mayo on a classic burger bun with a bite-sized crispy mac ‘n’ cheese fritter.

I was unsure if I wanted to try here but the burger did sound like it would be good. Last time here I found the food too salty but heard it's gotten better.

The good - The first couple bites had good flavor, pretty sure it was the sauce. It did make the pulled pork taste good, I was a bit surprised cause I can never find good pulled pork unless it's ribfest. Lol. The chips had a good crunch.

The not so good - I was not a fan of this bun. It was sorta soft, except for the top. It was hard and crunchy but just on the outer layer. One I got a few bites in the flavor was gone. The patty was larger in the middle and tasted like it wasn't seasoned at all and definitely was drier compared to the last burger. Parts of the pulled pork also lost flavor in the middle when I picked it out separately, just a slight smoky flavor.

The little mac and cheese nugget, not much cheesy taste and it was dry compared to others I've had.

Overall, sauce was the best part and the pulled pork was ok. Also there was a good portion of chips and they had good flavor! (they were stuck to the top of the bun when I took the picture) I think a smaller patty would have done this...

Probably an off day, but unacceptable. We went in for lunch today and there was only 3 other tables. We both ordered brisket and fries which they told us would be quick. It was upwards of a 25 min wait (based on a text I sent while waiting) but likely longer (for pre-cooked brisket and fries!). Some brisket was room temperature and some was cold. The server only came back after we ate 3/4 of it (because we were hungry) and she never asked if we wanted any more drinks or refills the whole time. It was a very bizarre situation - like they just didn't want us there. When we told her about the wait and the food temperature, she said sometimes the kitchen is too busy doing prep to service current customers in the restaurant..... In 2019/2020, I went there about 10+ times for lunch and it was always great, and wanted to go again. But now I don't plan on coming back and cannot recommend this place to anyone who's looking for a high probability that the experience will be good. Maybe over 10 visits, 9 would be great, but it just takes that one bad one to ruin the afternoon. Some constructive criticism for management: If you are too busy to service current customers when there are only 4 tables, just close it down. It's better to turn someone away then to leave someone with a bad experience. (Note: the two stars is for the brisket, as even though it was cold, is was still...

Awful awful awful. Terrible service waitresses are so rude and only care about regulars, they just ignore you until the regulars don’t need them anymore. They let them cut in line and they’re just as rude as the servers. They mess up the order everytime and the one time I pointed out that the nachos were cooked and we asked for them to be uncooked (a regular option they offer on the menu) they got super snarky and told me I wrote too much in the special instructions (I just wrote it very nicely and told them if they couldn’t make the substitution I asked for that it was fine) but apparently they couldn’t read all of that. Just picked up and waited an extra 15 minutes while the waitresses moved me out of my waiting spot so they could chat together at the bar where I was standing. Even better, we brought the pickup order back and they hadn’t read a single special instruction that we left and we FOUND A HAIR IN THE SALAD. I always leave a 20% tip no matter what, everywhere, and this was the first time I only tipped %10, got back and realized even that was way too much. The food has never been good enough for them to treat non-regulars like this. Never ever returning and spreading the word to others thinking about trying it....