Starbucks — Restaurant in Delson

Nice enough place and nice employees trying their best, despite the constant flow of people. For those complaining about the slowness/quality of the service, how about you try working there yourself, and BE FAST and COURTEOUS with the ratio of employees to clients at the drive and the front. Same for those whining about them not having your special drink. It’s not the store’s fault and even less the employee’s. How about calling their logistics department, to talk this one out.? And get a free gift card or something. One last thing, be clear about petit/venti, not the employees fault if you fail to articulate...

I'd like to give a 5 star review because the customer service at this Starbucks is honestly incredible! I placed an order for delivery through the Uber Eats app and when my order arrived I had a few mistakes and a missing drink. I ended up calling and spoke to Hannah, she paid close attention to each mistake that was made and was ready to replace each of my drinks. She ended up going above and beyond! She delivered the drinks herself, replaced ALL the drinks and even gave free items! I can't thank her enough! Excellent service from Starbucks Delson!! Thank you...

I don't know how many times they can mess up the same order... I get a london fog once every couple of weeks and I have to come back and have it redone every single time with truly no exceptions. Either they have the wrong tea bag, no vanilla, wrong milk and this time well they decided to basically put two tea bags with water. I took the lid off and the drink is completely translucent, completely watered down. It's frustrating to be paying so much for a "quality" coffee drink to be disappointed every...