Hungry at lunch time, our merry little bubble decided to stop in to this conveniently located pub. Well it was not our brightest idea of the day. Let me start off by saying that we were quickly seated which was one of the 2 pluses for this place. I happened to have been on a very important phone call when the waitress asked us what we wanted to drink. The ladies were able to order but I was not given a chance. The waitress served the 2 ladies their drinks and I had to ask her to take my order as well just as she was leaving the table. I ordered the Maui burger, which sounded delightful with its chicken in teriyaki sauce, served with a grilled pineapple slice. What I received was a thin slice of flavourless chicken, doused in mayo and teriyaki sauce, served with a slice of canned flavourless pineapple and flaccid lettuce. The fries were delicious however, soft inside and crispy on the outside. My girlfriend ordered a poutine, which with these amazing fries sounded marvellous. The thing with these fries is that they seemed to be mashed potato fries in a crispy layer... which with gravy on top, becomes mashed potatoes and gravy, also good but not what was expected or ordered. The price was high for the quality of the food and the service was atrocious. It’s not that the waitress was not checking on us, she swung by rapidly a few times. She did not bother to clear the table until the very end, as well as didn’t bother to refill any of all of our empty drinks (pop). She also was yelling at another customer for one of his table mates who took a phone call and quickly ran outside, neglecting to put on his mask in his haste. The waitress was visibly upset and could be heard saying that he wasn’t allowed back in without a mask to finish his meal. Aside from that, the ambiance and decor were good. I doubt I will give this place another try but I hope others have a...
Read moreI’ve been coming to Tidewaters Pub for about 3 years off and on with friends to watch UFC fights, but after today, I’ll never return. My partner and I drove all the way from Vancouver to watch the advertised UFC event, which you confirmed both on posters and over the phone. After sitting for 30 minutes waiting for the fights to come on, the waitress told us there was a “mistake” and that you may not be getting the fights after all. Soon after, she stood awkwardly by the entrance as the channel switched to football instead.
To the owner: Was saving $70 worth more than keeping loyal customers? The service was unprofessional, and your failure to honor your advertisement ruined what was supposed to be a great event. We had to leave and go somewhere else, only catching a few fights of what was an amazing card. You’ve lost three potential...
Read moreOrdered Strawberry Belgian waffles off of skip. First, it took DISCLAIMERI have only eaten here the once, and have only had the one food. It took about 9-10 minutes to confirm the order. But then on top of that, the waffles were by far the worst I’ve had in many a year. They were somehow both over and under cooked; it almost seemed like they were deep fried, but at way to high a temperature, causing the outside to be dried and hard and the inside was soggy. Actually cutting through it was like a sawdust filled piece of cardboard, I would’ve had a hard time even with a power saw. Now in fairness this could just be their waffles and the rest of their food is amazingly good, I wouldn’t and will never know as I will not be ordering from here...
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