The Tipsy Fox Pub & Grill - Erin — Restaurant in Erin

: A Memorable Experience at Tipsy Fox Pub and Grill, Thanks to Amazing Nikki!

I had the absolute pleasure of dining at Tipsy Fox Pub and Grill recently, and I am thrilled to give this establishment a well-deserved five-star rating. What made my experience even more exceptional was the amazing service provided by Nikki. Here’s why I highly recommend Tipsy Fox and want to express my gratitude to Nikki:

Stellar Service: From the moment I entered Tipsy Fox, Nikki greeted me with a warm smile and made me feel like a valued guest. Her attentiveness, professionalism, and genuine enthusiasm for her work were evident throughout the evening. She effortlessly struck a perfect balance between being friendly and ensuring that all my needs were met promptly. Knowledgeable and Engaging: Nikki’s extensive knowledge of the menu, including food and drink pairings, was impressive. She took the time to explain the dishes in detail, providing valuable insights and recommendations. Her enthusiasm for the culinary offerings at Tipsy Fox was contagious, and she made the dining experience all the more enjoyable. Accommodating and Attentive: Nikki demonstrated exceptional attentiveness to my preferences and dietary restrictions. She went above and beyond to ensure that my meal was customized to suit my needs without compromising on taste or quality. Her commitment to delivering a personalized experience truly stood out and left a lasting impression. Friendly and Approachable: Nikki’s warm and friendly demeanor created a welcoming atmosphere. She was genuinely interested in making sure I had a great time and made me feel comfortable throughout my visit. Her infectious positivity and ability to connect with guests elevated the overall ambiance of Tipsy Fox. Going the Extra Mile: Nikki’s dedication to providing outstanding service extended beyond taking orders and delivering meals. She consistently checked in to ensure everything was to my satisfaction and provided helpful suggestions for exploring different menu items. Her attentiveness to detail and willingness to make sure every aspect of my visit was exceptional made a significant impact.

In conclusion, my dining experience at Tipsy Fox Pub and Grill was made truly remarkable, thanks to the incredible service provided by Nikki. Her knowledge, attentiveness, and genuine warmth added an extra layer of enjoyment to my evening. I highly recommend Tipsy Fox to anyone seeking a memorable dining experience, and if you have the opportunity, make sure to request Nikki as your server. Her exceptional service will undoubtedly enhance your visit. I can’t wait to return to Tipsy Fox and experience their fantastic food, inviting atmosphere, and Nikki’s outstanding...

Not the first time I ordered. We have always ordered or dine in here. This time the experience was so bad, will be never coming back. From the service to food to handling concerning issue, everyone who was responsible or involved was just plain rude. The situation should have been handled very professionally like the managing partner Roshan did. Let’s start with order, and I am pretty sure they record the call, so please go ahead and listen to the call. It was Friday night and I ordered a take out for our anniversary. Order was pretty clear. 2 lbs of wings with blazing fox sauce, extra sauce, Burger with fries and side of Mayo as they don’t put Mayo on burger. All well, picked up the order, made the payment, come home and just absolute disaster of the order. Wings didn’t have any dipping sauce to go with, the wings were completely dry, no sauce at all on them, even after me asking to make them extra saucey, no mayo on the side for burger. If it was one thing, mistakes happen, they are busy, but three things and on top you handle the situation in a worst way possible when you call. Spoke to Mayu in the front, told me Friday night he will be giving my full refund, when I went to get the refund as promised, the attitude completely changed, just rude behaviour saying he cannot give full refund without knowing the full story, which I did tell him not once two times. I won’t even start with the server name Emma and her rude behaviour. Madam, please get your head out of the sky, in the service industry, if you are capable of making mistakes and not being little to some approachable about it then you definitely do not have right to show any sort of attitude. No one took food for free and if you can’t handle the situation, maybe you don’t belong in a service industry. The worst service by Mayu the front house person.

I wanted to say Thank you to Roshan for taking my call, listening to what had happened and understanding my concerns and crediting me back...

So we meant to eat at this restaurant many times through our drives past Erin, ON. I now see that Tipsy Fox is opening in Burlington, ON. We shall see how it fares.

While we were very impressed by the food for value for our visit, we were extremely disappointed with our first experience. Our greeter had an excellent smile (indian ??? girl). Wish we had her for our service because she was great.

For our order (#132740, Aug 23, 2025, 4:21pm), we were served by the ever so wonderful "Kaydence". Is this an Erin thing? Kaydence (blonde), your stone cold attitude and cold, irrirated stare was enough for us to consider walking out. But we didn't. You may have had a bad day but you're in the service business.

I could have been mean and just not tipped you but I did. But it wasn't for your service, but the assumption that tips are pooled. You ruined our visit and I will likely never visit this location again and if I do, I have a strong memory so I will make sure it's not you.

I thought I was having a bad moment after a very long drive from Northern Ontario but I see there are similar reviews with the attitude. No one needs the Erin or small town attitude, if it truly exists.

But the food was excellent, so thank you cooks. You...