Tim Hortons — Restaurant in Front of Yonge

Very bad experience Ordered iced cap with espresso shot inside and for it to be blended together she ignored it and told the other girl to just make the iced cap and add the shot on top. Did that then have it to me and when asked to blend it she said it’s cross contamination and she wouldn’t do it I said other Tims do it then she took it in purpose splashed all the iced cap around to prove that can’t be done and gave me back the iced cap and said you got what you wanted here and left like it is free you pay 4$ for that to get that kind of treatment everywhere I go they make just like I ask but this place no very rude employee she takes orders and is rude with everyone last time I come and by from this Tims! She should be taught a lesson that customer is always right. If I get it for free ok but when I buy they have to make it the way I want it and end up...

Do not visit this Tim Hortons!!! The food was not good and had very small portions. The service was even worse. After ordering at one of the kiosks, we were informed by the staff that they did not have Ice Capps. However, they did not immediately offer a refund and after asking, they said that they can replace our Ice Capp with a single iced coffee -- which is much cheaper. Only after further inquires, did they offer to make two coffees (which comes closer to the price of a single Iced Capp). The attitude of the staff was also terrible: we heard one member blatantly disrespecting an elderly customer who had asked a simple question. Finally, the Tim Hortons is also very dirty. One of the staff members stood on the counter where they serve you food in her socks and no one thought to clean or wipe the...

I WAS POINTING TO MY FATHER IN LAW THE 15.5 M LOTTO MAX,THEN SUDDENLY A FAT GUY CAME OUT ACCUSING THAT IM REACHING SOMETHING IN THE CLOSE STORE,,POINTING & REACHING IS DIFFERENT,,,,WHICH IS NOT COZ OUR CONCERNED WAS THE WINNING AMOUNT,,HES RUDE AND HE NEED A SPECIAL ATTENTION TO TEACH HIM A CUSTOMER APPROACH & SERVICE COZ HES GIVING A BAD IMPRESSION FOR THE TIM HORTON ,,,THE MANAGER SAID THAT THE FAT GUY CONCERN IS PEOPLE ARE STEALING,,BUT THEY ARE NOT CONCERN HOW THEY APPROACH AND TALK TO THE CUSTOMER,,THEIR GIVING A BAD IMPRESSION TO THE ALL TIME FAVORITE COFFEE SHOP,NOW I WOULD SAY NO NO FOR THIS BRANCH,,HOPE OTHERS WILL NOT EXPERIENCE WHAT WE HAD IN THAT TIM HORTON,,WE WILL NEVER COME BACK AGAIN IN THAT PLACE & PASS IT TO MY FRIENDS & FAMILY WHAT EXPERIENCE WE HAD IN...