Papa Luigi's Family Restaurant — Restaurant in Georgina

We would love to give this place all five stars, I have been coming here for about 12 years, and brought my husband here because the fish and chips are they best I have ever had! The portion is amazing, the price is great, and when I say the best, I mean it's actually the best I have ever had and it's always good, in 12 years it's always stayed amazing! Tonight we went in for a quick dinner, as always the food is amazing! We had our 2 year old son with us, I got up and asked the owners wife if I could get a small bowl of cheese and if course to just add it to our bill, that it keeps are toddler happy while waiting for our food, plus it's his favorite, she was so annoyed with me, and was extremely rude and said "ugh no you cannot" and and when I said I understand I have to pay, she again said no, so at first my husband wanted to leave, but we had ordered already, we then asked our server to talk to the owner ( the husband) he is the kindest, sweetest man, and he was more then willing to get us a bowl of cheese, and even surprised our son with a delicious Christmas cookie. I'm not sure why she always looks like she is annoyed when people walk in the door, we try to support local businesses, especially when it's a gem like this one, she awful customer service almost lost the restaurant and 80 bill and long time guests, like if you hate what your doing stop doing it, don't take it out on people coming in that want to support your business! thank goodness the owner (husband) is a kind person! And for that we...

Definitely will come back and I do recommend this establishment!

I've been here a few times and liked their salads, steak sandwich, and fries.

We ordered a medium pepperoni pizza that was just caked in an inch thick of cheese. Now, I love pizza and used to eat it once a week. However, now that I am pursuing a healthier lifestyle and eating correctly, the cheese was overwhelming and unhealthy. We couldn't taste anything but the cheese : (

I called the establishment and gave the owner some feedback and he took it like a champ. He apologized, thanked me for the feedback, and hoped we'd try his establishment again sometime. Now, that's why I still gave him a 3 star rating because he cares about his customers and his product. He would have earned 4 stars if he offered a replacement pizza or a store credit for the blunder.

PROS: Free street parking, quality ingredients, wide variety of selections on the menu, great selection of vegetarian options including beyond meat products, freshly baked goodies, good customer service, telephone ordering, dine-in available but currently closed due to COVID, local family owned restaurant, homemade pizza dough

CONS: Prices a tad high for me but it's understandable, wait times can be long during peak hours, the order takers could be friendlier(after all you're in the service industry), the restaurant could...

Sunday Lunch Date - Hubby and I went for a drive on a Sunday afternoon. We ended up at Papa Luigi's - Homemade Pizza and Fish and Chips.. there is also a small Bakery section in the restaurant that has fresh bread and sweets and treats. I plan to splurge when we stop next time. Back to the pizza and fish and chips. The pizza was amazing! My hubby ordered a Meat Lovers. The marinara was sweet, saucy and herby. The toppings tasted fresh and a good amount of toppings. The cheese was a layer of what I needed... I love mozzarella cheese!!(my weakness) I love all yummy comfort food!! The Fish and Chips, delicious too!! The batter was the perfect crunch, & the home style fries were cooked just right. Yhe gravy was very thickThe home-made tartar sauce was more pickled compared to other recipes I have tried. It was creamy and refreshing, I really enjoyed the change in taste. Overall, we are very happy with our experience. We look forward to our next drive through Sutton and stop at Papa Luigi's Restaurant. This place is truly a hidden gem. Thank you for the...